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<title><![CDATA[IST eClass Support]]></title>
<link><![CDATA[https://support.eclass.ualberta.ca/]]></link>
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<title><![CDATA[Using Wooclap for Learner Engagement]]></title>
<link><![CDATA[https://support.eclass.ualberta.ca/index.php?/Knowledgebase/Article/View/using-wooclap]]></link>
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<pubDate><![CDATA[Fri, 25 Apr 2025 15:51:55 -0600]]></pubDate>
<dc:creator />
<description><![CDATA[Wooclap has been selected as the University of Alberta's centrally supported student response system. Wooclap is an online polling application that can be used through Canvas to interact with learners during and after lectures. The service offers numerous...]]></description>
<content:encoded><![CDATA[<p><strong>Wooclap</strong> has been selected as the University of Alberta's centrally supported student response system. Wooclap is an online polling application that can be used through Canvas to interact with learners during and after lectures. The service offers numerous workflows for creating engaging questions that can be delivered to students in live lectures and afterwards. </p>
<p>As a starting point, instructors can watch this <a href="https://universityofalberta.instructuremedia.com/embed/ad707513-160d-4e06-ac64-7d871fbd34ba" target="_blank" rel="noopener">screen recording of CTL's Introductory Wooclap webinar</a> delivered June 11. 2025.</p>
<p> </p>
<div class="toc" style="display: table; border-collapse: separate; table margin: 5px; padding: 7px; border: 1px solid #000; background-color: #f8f9fa; font-size: 10pt;" data-darkreader-inline-border-top="" data-darkreader-inline-border-right="" data-darkreader-inline-border-bottom="" data-darkreader-inline-border-left="" data-darkreader-inline-bgcolor="">
<div><strong>Contents:</strong></div>
<ul style="list-style: none; margin: 0.3em 0; padding: 0;">
<li>1 <a href="#add-to-canvas">Adding a Wooclap Activity in Canvas</a></li>
<li>2 <a href="#create-questions">Creating Events in Wooclap</a></li>
<li>3 <a href="#presentation-tools">Integrating Wooclap with Presentation Tools</a></li>
<li>4 <a href="#presentations">Delivering Wooclap Presentations</a></li>
<li>5 <a href="#self">Self-Paced Sessions</a></li>
<li>6 <a href="#sync">Synchronizing Grades with LMS</a></li>
<li>7 <a href="#outside-canvas">Using Wooclap Outside Canvas</a></li>
<li>8 <a href="#help-and-training">Getting Help and Training</a></li>
<li>9 <a href="#known-issues">Known Issues</a></li>
</ul>
</div>
<h1><span style="text-decoration: underline;"><span style="font-size: 14pt;"><strong><a id="add-to-canvas"></a>Adding Wooclap to a course</strong></span></span></h1>
<p>Wooclap needs to be linked to a Canvas course using an <strong>assignment</strong>:</p>
<p>1. First, click on the <strong>+Assignment</strong> button on the top right. <br />    Then set the <strong>Submission type</strong> to external tool:</p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-1.png" width="725" height="152" alt="" /></p>
<p><strong>Note: </strong>For <em>Submission Type</em> to be available, '<em>Display Grade as'</em> must be set to one of <span style="text-decoration: underline;">Percentage</span>, <span style="text-decoration: underline;">Complete/Incomplete</span>, or <span style="text-decoration: underline;">Points.</span>)</p>
<p>2. Click <strong>Find</strong>:</p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-2.png" width="725" height="210" alt="" /></p>
<p>3. Click <strong>Wooclap</strong> to open the resource link:</p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-new-01.png" width="500" height="" alt="" /></p>
<p>4. On the resource link modal screen, select one of the following:<br /><strong>    - Create from scratch </strong>(Select this if you intend to create from scratch OR re-use your existing polls in Wooclap)<br />    <strong>- Duplicate an existing event </strong>(this creates a duplicate copy of the event in Wooclap) <br />    - <strong>Choose a template</strong> is currently not available. <br /><br />    Then click <strong>Continue</strong>:</p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-new4a.png" width="745" height="" alt="" /></p>
<p>4.a. <span style="color: #000000;" data-darkreader-inline-color="">If you selected <strong>Duplicate an existing event</strong>, you will see a dialogue box that allows you to search through all your existing Wooclap events and select one to copy all of the existing questions from. This will leave your existing event unchanged:</span></p>
<p><span style="color: #000000;" data-darkreader-inline-color=""><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-5a.png" width="500" height="305" alt="" /></span></p>
<p><span style="color: #000000;" data-darkreader-inline-color="">Once an event is selected, scroll to the bottom and click <strong>Confirm choice.</strong></span></p>
<p>5. Once users choose either a blank even or a duplicated event, the 'Configure External Tool' modal will display the tool link where they can resize the window or scroll down to see more options. <strong>Open in a new tab</strong> is checked by default and is recommended:</p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-new-02.png" width="703" height="693" alt="" /></p>
<p>Click <strong>Select </strong>to confirm, then click <strong>Save</strong> or <strong>Save and publish</strong> at the bottom of the Canvas assignment page. </p>
<p><strong>Note: </strong>If you had entered an assignment name prior to this step, it will be replaced by "New Wooclap Event" and you have to re-enter a name at this step.<br /><br />6. <span style="color: #000000;" data-darkreader-inline-color=""><strong>Here is a quick video to summarize:</strong></span></p>
<p><video width="500" height="250" controls="controls">
<source src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-vid.mov" /></video></p>
<h1><span style="text-decoration: underline;"><span style="font-size: 14pt;"><strong><a id="create-questions"></a>Creating Events and Questions in Wooclap</strong></span></span></h1>
<p>Once added to the Canvas course, clicking the tool link will show a button to launch the tool.</p>
<p><span style="color: #ff0000;" data-darkreader-inline-color=""><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-4.png" width="715" height="204" alt="" /></span></p>
<p><span style="color: #000000;" data-darkreader-inline-color="">Once the tool loads, you will land on the new Wooclap event -- either blank or containing existing questions -- where you can add or edit questions and configure your event:</span></p>
<p><span style="color: #ff0000;" data-darkreader-inline-color=""><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-new5.png" width="975" height="332" alt="" /></span></p>
<p>Once you are working directly in Wooclap and you have accessed an Event, clicking <strong>New question </strong>allows you to select from a wide variety of question types - hovering over each question type will provide additional details and usage guidelines:</p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/wooclap-questions.png" width="800" height="400" alt="" /></p>
<h1><span style="text-decoration: underline; font-size: 14pt;"><strong><a id="presentation-tools"></a>Integrating Wooclap with Presentation Tools</strong></span></h1>
<p>You can integrate Wooclap questions and events directly into your existing presentation workflow using the methods below.</p>
<p><span style="text-decoration: underline;"><strong>Google Slides</strong></span>:</p>
<p data-path-to-node="5">There are two primary ways to use Wooclap with Google Slides. For a detailed walkthrough, refer to the guide on <response-element class="" ng-version="0.0.0-PLACEHOLDER"><link-block _nghost-ng-c1696086647="" class="ng-star-inserted"><a _ngcontent-ng-c1696086647="" target="_blank" rel="noopener" externallink="" _nghost-ng-c4097450473="" jslog="197247;track:generic_click,impression,attention;BardVeMetadataKey:[[&quot;r_5a8d4f4433b07732&quot;,&quot;c_f18c95d08dedaa25&quot;,null,&quot;rc_0d8ece6f49a37db0&quot;,null,null,&quot;en&quot;,null,1,null,null,1,0]]" href="https://docs.wooclap.com/en/articles/1912959-how-to-use-wooclap-in-google-slides" class="ng-star-inserted">How to use Wooclap in Google Slides</a></link-block></response-element>.</p>
<ul data-path-to-node="6">
<li>
<p data-path-to-node="6,0,0"><b data-path-to-node="6,0,0" data-index-in-node="0">Option 1: The Wooclap Extension/Add-on</b> – Install the browser extension to insert interactions directly into your slides.</p>
</li>
<li>
<p data-path-to-node="6,1,0"><b data-path-to-node="6,1,0" data-index-in-node="0">Option 2: Import to Wooclap</b> – Upload your Google Slides file directly into the Wooclap interface. This method also supports <code data-path-to-node="6,1,0" data-index-in-node="124">.ppt</code> and <code data-path-to-node="6,1,0" data-index-in-node="133">.pptx</code> files.</p>
</li>
</ul>
<blockquote data-path-to-node="7">
<p data-path-to-node="7,0"><b data-path-to-node="7,0" data-index-in-node="0">Note:</b> Unlike PowerPoint or PDF imports, Google Slides integration does not allow questions to be "nested" between slides. Instead, you can seamlessly toggle between your presentation slides and live real-time votes.</p>
</blockquote>
<p><span style="text-decoration: underline;"><strong>PowerPoint</strong></span>:</p>
<p data-path-to-node="10">Wooclap offers multiple integration paths for PowerPoint as well.</p>
<ul data-path-to-node="11">
<li>
<p data-path-to-node="11,0,0"><b data-path-to-node="11,0,0" data-index-in-node="0">Importing Presentations</b> – You can combine Wooclap with <b data-path-to-node="11,0,0" data-index-in-node="69">PowerPoint, Keynote, or PDF</b> files by importing them into a Wooclap event. This allows you to <response-element class="" ng-version="0.0.0-PLACEHOLDER"><link-block _nghost-ng-c1696086647="" class="ng-star-inserted"><a _ngcontent-ng-c1696086647="" target="_blank" rel="noopener" externallink="" _nghost-ng-c4097450473="" jslog="197247;track:generic_click,impression,attention;BardVeMetadataKey:[[&quot;r_5a8d4f4433b07732&quot;,&quot;c_f18c95d08dedaa25&quot;,null,&quot;rc_0d8ece6f49a37db0&quot;,null,null,&quot;en&quot;,null,1,null,null,1,0]]" href="https://docs.wooclap.com/en/articles/674969-how-to-insert-wooclap-questions-in-your-presentation" class="ng-star-inserted">insert questions between your slides</a></link-block></response-element> for a unified experience.</p>
</li>
<li>
<p data-path-to-node="11,1,0"><b data-path-to-node="11,1,0" data-index-in-node="0">Wooclap PowerPoint Add-In</b> – While an <response-element class="" ng-version="0.0.0-PLACEHOLDER"><link-block _nghost-ng-c1696086647="" class="ng-star-inserted"><a _ngcontent-ng-c1696086647="" target="_blank" rel="noopener" externallink="" _nghost-ng-c4097450473="" jslog="197247;track:generic_click,impression,attention;BardVeMetadataKey:[[&quot;r_5a8d4f4433b07732&quot;,&quot;c_f18c95d08dedaa25&quot;,null,&quot;rc_0d8ece6f49a37db0&quot;,null,null,&quot;en&quot;,null,1,null,null,1,0]]" href="https://docs.wooclap.com/en/articles/2130961-how-to-use-wooclap-in-powerpoint" class="ng-star-inserted">add-in (click here for the guide)</a></link-block></response-element> exists for embedding events directly into PowerPoint. (<a href="https://www.youtube.com/watch?v=rpJyEwBy5YA" target="_blank" rel="noopener">Video walkthrough available</a>)<b data-path-to-node="11,1,0" data-index-in-node="104"><br /></b><span style="color: #ff0000;" data-darkreader-inline-color=""><strong>!</strong></span> <i data-path-to-node="11,1,0" data-index-in-node="155">Current status:</i></p>
<ul data-path-to-node="11">
<li>
<p data-path-to-node="11,1,0"><i data-path-to-node="11,1,0" data-index-in-node="155"></i>Unknown capability on podium computers - testing has been planned.</p>
</li>
<li>
<p data-path-to-node="11,1,0">On <span style="text-decoration: underline;">U of A managed devices</span> on STS domain, users will require an additional sign-in step using SSO.<br /><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/wooclap-addin-sso.png" width="600" height="170" alt="" /></p>
</li>
</ul>
</li>
</ul>
<ul></ul>
<h1><span style="text-decoration: underline; font-size: 14pt;"><strong><a id="presentations"></a>Delivering Events</strong></span></h1>
<p>Wooclap events and questions are displayed to students by clicking the <strong>Start Event</strong> button or <strong>Display </strong>button at the top of the event or by clicking <strong>Display </strong>to the right of specific questions:</p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/wooclap-launch-poll.png" width="875" height="351" alt="" /></p>
<p>If using the <strong>Start Event </strong>or entire event <strong>Display</strong> button, instructors will see (and can display for students, the event launch page:</p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/wooclap-join-methods.png" width="1042" height="499" alt="" /></p>
<p>Once students access sessions through Canvas (or any of the other methods), they will see an alert that <strong>No Question is Live </strong>until instructors advance from the launch screen or click the <strong>Display</strong> on a particular question (see above.)</p>
<h1><span style="text-decoration: underline; font-size: 14pt;"><strong><a id="self"></a>Self-Paced Sessions</strong></span></h1>
<p>Instructors can use self-paced sessions [<em>previously known as Participant's Pace</em>] to have participants answer questions asynchronously.</p>
<ul>
<li>You can <a href="https://docs.wooclap.com/en/articles/4298051-add-a-presentation-to-participant-paced-quizzes">Add a presentation to self-paced quizzes</a>.</li>
<li>Please refer to <a href="https://docs.wooclap.com/en/articles/674825-self-paced-session">Self-Paced Session</a> article from Wooclap to explore more options and use cases for Self-Paced Sessions. <br /><br /></li>
</ul>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-selfpaced.png" alt="" width="886" height="388" /></p>
<p></p>
<p><span style="text-decoration: underline; font-size: 14pt;"><strong><a id="sync"></a>Grading and Synchronizing with Canvas</strong></span></p>
<p>To sync your grades to Canvas, you have to make sure to activate the right authentication method in the main settings (LMS login), <em>before</em> you start the event. If you have created your session outside the LMS (see below), participants can still be identified using different authentication methods but grades can only be uploaded via CSV file. <strong>Only events that are created through Canvas have the LMS Login option:</strong></p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-auth.png" alt="" width="412" height="229" /></p>
<p>Once an event created through Canvas is completed, you can click on the "Synchronize with LMS" button to push the grades to the gradebook. You can then choose which items you want to sync (there are three options available: Results, Attendance, Participation). This action will push the grades to the Gradebook. Note that you can only synchronize one of the three. </p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-sync.png" alt="" width="529" height="" /></p>
<p>Please note that the <strong>Attendance</strong> option will only show up if you have the "Attendance sheet" turned on in settings.</p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/canvas-wooclap-attend.png" alt="" width="703" height="1001" /></p>
<p> </p>
<ul type="circle">
<li><span style="text-decoration: underline;"><strong>Participation</strong></span> is scored based on the number of questions the participant answered compared to the total number of questions requiring an answer. This score is then converted into a percentage in the LMS environment.</li>
<li><span style="text-decoration: underline;"><strong><span lang="en-US">Results</span></strong></span><span lang="en-US"> represent the points earned based on the correctness of the answers. Questions without a correct answer (such as </span><a href="https://docs.wooclap.com/en/articles/8336932-open-question"><span lang="en-CA">open questions</span></a><span lang="en-US"> or </span><a href="https://docs.wooclap.com/en/articles/2824395-word-cloud"><span lang="en-CA">word clouds</span></a><span lang="en-US">) are <em><strong>not considered</strong> </em>when calculating the results.</span></li>
<li><span style="text-decoration: underline;"><strong><span lang="en-US">Attendance</span></strong></span><span lang="en-US"> is only available if the </span><a href="https://docs.wooclap.com/en/articles/8799123-how-to-take-attendance-with-wooclap"><span lang="en-CA">attendance sheet</span></a><span lang="en-US"> is activated. Participants receive points for attendance once they have signed the attendance sheet: 100% for signing in and 0% for not signing in.<br /><br /></span></li>
</ul>
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<h1><span><span style="text-decoration: underline; font-size: 14pt;"><strong><a id="outside-canvas"></a>Using Wooclap Outside Canvas</strong></span><br /></span></h1>
<p><strong>Note: Students should access graded events through Canvas to ensure their answers are passed back to the gradebook</strong>.</p>
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<p><span>If instructors create events in Wooclap but does not link them through Canvas, they can still use the click the </span><span>Display </span><span>button at the top of live meetings to have learners join the poll. They can also get a direct participation link to share in advance for their event at the bottom left of that screen: </span></p>
</div>
</div>
</div>
</div>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/wooclap-join-methods.png" width="1042" height="499" alt="" /></p>
<p><span>For instructors delivering events outside Canvas, it is still possible to require poll takers to sign in (for example to collect responder data) by toggling on <strong>Authentication </strong>and then enabling either or both the Social login and SSO/Institution login options:</span></p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/wooclap-google-auth.png" width="675" height="" alt="" /></p>
<p><strong>Note: Email login is not enabled at the U of A and should not be used.</strong></p>
<p><span>For instructors wishing to access Wooclap outside of Canvas to create events, either of these authentication methods will function also function but when using google auth and SSO, users may need to login via both methods in a browser session to ensure they are accessing the same account via the 2 different mthods. Users need to also ensure that if authenticating using Google, the email must be in the format ccid@ualberta.ca and not an alias email (e.g., first.lastname@ualberta.ca).</span></p>
<p><span><strong>Accessing Wooclap directly: </strong>Students can access events by scanning the QR code, clicking the participation link, or through direct access to Wooclap at </span><strong><a href="https://app.wooclap.com/auth/login" target="_blank" rel="noopener">https://app.wooclap.com/auth/login</a></strong> where they can enter the poll code on the left side. Using any of these methods, if authentication is required for an event, the students will have a choice of how to sign in:</p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/wooclap-google-0.png" width="925" height="" alt="" /></p>
<p><span>When students access an event like this and click on <strong>Continue with Google </strong>(screenshot above), they can then authenticate for Wooclap by selecting their UofA Gmail account. During their first access, users will need to </span><span>Choose </span><span>the correct Google account to pass through to Wooclap: </span></p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/wooclap-google.png" width="900" height="401" alt="" /></p>
<p><strong>New in May 2026:</strong> students who have <a href="https://www.ualberta.ca/en/information-services-and-technology/security/multi-factor-authentication.html" target="_blank" rel="noopener"><strong>opted in to MFA for students</strong></a> may also see their Duo mobile authentication screen when trying to access Wooclap and will need to complete that process prior to gaining access to an event:</p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/duo-mfa-screen.png" width="611" height="674" alt="" /></p>
<h1><span style="text-decoration: underline;"><strong><span style="font-size: 14pt;"><a id="help-and-training"></a>Getting Help or More Information</span></strong></span></h1>
<p>For additional information on creating and delivering events, Wooclap provides built-in help through the question mark icon in the bottom right:</p>
<p><img src="https://sites.ualberta.ca/~eclass/kb-images/canvas/wooclap-help.png" width="525" height="134" alt="" /> </p>
<p>For users who want to begin with a more formal guided overview, please see <a href="https://docs.wooclap.com/en/collections/2357530-the-essentials-for-presenters" target="_blank" rel="noopener">Wooclap Essentials for Presenters</a> as well as this <a href="https://docs.wooclap.com/en/collections/2357552-for-beginners" target="_blank" rel="noopener">guide for beginners</a>.</p>
<p>Instructors can also register for <a href="https://wooclap.notion.site/Wooclap-Resource-Centre-f4836147f2064fb38dc65c8dc2765f0f" target="_blank" rel="noopener">training webinars provided by the vendor</a>.</p>
<p></p>
<h1><strong><span style="font-size: 14pt;"><a id="known-issues"></a><span style="text-decoration: underline;">Known Issues:</span></span></strong></h1>
<table>
<tbody>
<tr style="height: 20px;">
<td style="height: 20px; width: 211.219px;"><span style="font-size: 12pt;"><strong>Issue/Problem</strong></span></td>
<td style="height: 20px; width: 323.336px;"><span style="font-size: 12pt;"><strong>Summary</strong></span></td>
<td style="height: 20px; width: 420.445px;"><span style="font-size: 12pt;"><strong>Known Workarounds</strong></span></td>
</tr>
<tr>
<td style="width: 211.219px;">Entering special characters breaks LaTeX formatting in question/answer display</td>
<td style="width: 323.336px;">
<p>If a special character (i.e. &amp;, %, $, #, etc) is entered along with any formatting code, the display breaks and shows only the LaTeX code.</p>
</td>
<td style="width: 420.445px;">
<p>Special characters can be escaped by enclosing them in backslashes, e.g. \&amp;\</p>
<p>this will prevent the issue.</p>
</td>
</tr>
<tr>
<td style="width: 211.219px;">The PowerPoint Add-in for Wooclap does not work</td>
<td style="width: 323.336px;">
<p>If you add the Wooclap add-in for Wooclap directly into a PowerPoint presentation, it will give an error as we do not have our CCID login linked yet. </p>
</td>
<td style="width: 420.445px;">
<p>You can add an existing PowerPoint presentation into your Wooclap and it works with no errors. <br />Adding Wooclap to Google Slides has no issues. </p>
</td>
</tr>
</tbody>
</table>
<p></p>
<p></p>
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