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Aug
15
eClass Maintenance Outage Saturday August 20th, 2022 12:00AM - 3:00AM
Posted by Chris Goetz on 15 August 2022 09:00 AM

Attention eClass users,

This is an alert that there will be a scheduled maintenance outage for eClass on Saturday August 20th, 2022 from 12:00AM - 3:00AM (3 hours). This outage is required to perform a minor version update and maintenance to eClass. 

eClass will be unavailable for the duration of this outage. Please note that while we have booked a 3 hour maintenance window, eClass will be available as soon as the required changes are complete.

If you have any questions about this outage, please contact us at eclass@ualberta.ca.

Regards,

IST eClass Support


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Aug
2
Zoom Minimum Client Version Update August 6th, 2022
Posted by Chris Goetz on 02 August 2022 09:49 AM

Attention Zoom Users,

Zoom has announced that they will be retiring significantly older client versions of their software on August 6th, 2022

After this change takes effect, users will not be able to log in or join meetings from client versions below 5.3.0 (originally released in September 2020). 

We recommend that all UofA Zoom users download and update to the latest version of Zoom client software to take advantage of all our latest security and functionality features. 

 

Regards,

IST eClass Support


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Jul
29
Zoom Live Training for Instructors - August 2nd & 3rd
Posted by Chris Goetz on 29 July 2022 04:57 PM

Attention Zoom users,

The Zoom Live Training Team has scheduled a special series for education organizations on August 2nd and August 3rd, 2022. This three-part event series provides training on how to set up your classroom and engage your students on Zoom. Live training sessions are interactive, with opportunities for live Q&A with Zoom Trainers, and will inform you on best practices for using Zoom in an educational setting and as an educational tool.  

Register for the Setting Up Your Classroom on Zoom and  Engaging Your Students on Zoom, scheduled for August 2nd. There will be a bonus session on August 3rd on Breakout Rooms, which you can register for here

You can also view all upcoming live training sessions and sign up through the Zoom Learning Center. Remember to log in to the Zoom Learning Center using your UofA gmail authenticated Zoom credentials.

Regards,

IST eClass Support


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Jul
7
eClass Major Outage Schedule 2022-2023
Posted by Chris Goetz on 07 July 2022 03:37 PM

Attention eClass users,

eClass requires regularly scheduled outages to perform necessary updates and maintenance on specific dates designed to minimize the impact to the majority of users.

For the coming year, full 24-hour maintenance windows for eClass are scheduled for the following dates:

  • August 20th, 2022
  • January 2nd, 2023
  • May 6th 2023
  • June 24th, 2023 - Major Upgrade

Each outage will run from 12:00 AM to 11:59 PM unless otherwise posted. eClass will be unavailable for the duration of each outage, so please plan well in advance and do not schedule any tasks that require eClass to be available during these windows.

Please note that this schedule only includes planned maintenance windows, and that eClass may still require emergency outages for shorter durations as necessary throughout the year.

If you have any questions about this schedule, please contact us at eclass@ualberta.ca

Regards,

IST eClass Support


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Jun
17

UPDATE: eClass is now available - the maintenance outage was completed early and the site was released at 10:45AM.

Attention eClass users,

This is a reminder that there will be a scheduled maintenance outage for eClass on Saturday, June 25th 2022 from 12:00AM to 11:59PM (24 hours). This outage is required to perform infrastructure maintenance and upgrade eClass to a new version.

The complete list of changes coming in the upgrade can be found here.

eClass will be unavailable for the duration of this outage.

Please note that while we have booked a 24 hour maintenance window, eClass will be available as soon as the required changes are complete with most upgrades completing before noon. We will be sending an additional announcement once access to eClass has been restored.

If you have any questions about this outage, please contact us at eclass@ualberta.ca.

Regards,

IST eClass Support

 


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