eClass and Canvas Support
Latest Updates
Jul
23

Attention eClass External users,

There will be a maintenance outage for eClass External on Wednesday July 29th 2026 from 9:00PM - 12:00 Midnight. This outage is required to perform a version update to the system. Further details are available here.

Please note that while we have booked a 3-hour maintenance window, eClass External will be available as soon as the required changes are complete. 

eClass External will be unavailable for the duration of this outage. If you have any questions


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Jun
2
RESOLVED: Simple Syllabus Login Problem June 2, 2026
Posted by Dave Laurie on 02 June 2026 10:40 AM

UPDATE: The vendor has applied a configuration change and restored SSO login.

Attention Simple Syllabus users,

Instructors and students are currently encountering an error message when logging into Simple Syllabus. This issue has been reported to the vendor who is working to resolve it as quickly as possible.

It is still possible to access Simple Syllabus content directly through LTI links inside Canvas courses.

Thank you for your patience while the vendor works to resolve this issue.

Regards,


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May
6
Message to our Canvas Community
Posted by Chris Goetz on 06 May 2026 09:54 AM

The university is aware of a recent cybersecurity incident involving Instructure, the company that delivers Canvas, our learning management system (LMS) with potential impacts to Canvas user data. More information and updates on the status of this incident are available


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May
1
Digital Learning Environment Changes for Spring 2026
Posted by Dave Laurie on 01 May 2026 04:02 PM

Attention Canvas Users,

With spring 2026 finally arriving, a number of new features are being launched within Canvas and across the Digital Learning Environment.

New features in Canvas


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Mar
2
RESOLVED: Canvas Quiz Review Issues March 2nd 2026
Posted by Dave Laurie on 02 March 2026 11:47 AM

RESOLVED March 4th, 2026, 9:30AM: Instructure has released a hotfix that has repaired this problem. Students will no longer see the 'Access denied' error when reviewing completed quizzes that have 'Until' dates applied.

UPDATE March 4th, 2026, 8:00AM: Instructure is validating a solution but have advised that there is additional complexity since student permissions are involved. They have not been able to provide a timeline for the fix being released.

Where possible, instructors with


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