UPDATE: This issue has been resolved.

Attention Canvas instructors,

The Approved Student Accommodations external tool is currently not functioning correctly in Canvas. The tool will load but complete lists of students and their accommodations will not display unless there are 10 or fewer students enrolled in the course.

IST eClass developers are working on a fix for this issue.

At this time, instructors should validate all student accommodation information directly in the ASC Clockworks

Attention eClass and Canvas users,

Welcome back staff, faculty, and students as we embark on the first semester of the U of A’s transition to our new LMS! It will be an exciting time as early adopters begin to use Canvas and many others prepare for the Winter 2025 launch. At the same time, eClass will host most Fall 24 courses and will continue to be supported. Updates on these different phases of the overall project are available on the Ticket to Launch website.

Canvas early adopters launching

Attention eClass Users,

As the U of A community continues our transition to Canvas, users will begin seeing new options and processes to get started in our new LMS. The first of these major changes has arrived with the ability to request Canvas Fall 2024 credit courses in the Course Creation system.

Requesting on Canvas at this time is entirely voluntary so instructors should consult with their Faculty or Department and review the different transition project phases to determine the right

Attention eClass users,

eClass requires regularly scheduled outages to perform necessary updates and maintenance on specific dates designed to minimize the impact to the majority of users.

For the coming year, full 24-hour maintenance windows for eClass are scheduled for the following dates:

• August 24th, 2024
• January 4th, 2025
• May 3rd, 2025
• June 21st, 2025

Each outage will run from 12:00 AM to 11:59 PM unless otherwise posted. eClass will be unavailable for the duration of each outage,

Attention eClass Users,

At approximately 11:00 AM on July 2, 2024, users were not able to connect to eClass or any pages located at https://support.eclass.ualberta.ca.

Technical teams resolved the incident by 13:00.

Users still experiencing issues should try resetting their browser cache and contact eclass@ualberta.ca for persisting issues.

Further details regarding the issue may be found at:

UPDATE: The outage was completed early - eClass was released at 1:10AM.

Attention eClass users,

There will be a scheduled maintenance outage for eClass on Saturday, June 22nd 2024 from 12:00AM - 11:59PM (24 hours). This outage is required to perform a minor version update to eClass. 

Please note that while we have booked a 24 hour maintenance window, eClass will be available as soon as the required changes are complete. We will be sending an additional announcement once access to eClass has