eClass Support
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Latest Updates
Sep
28
RESOLVED: eClass Cloud Services Outage September 28, 2022
Posted by Dave Laurie on 28 September 2022 11:34 AM

UPDATE 3:15PM: Our cloud hosting provider has completed repairs to their infrastructure and all affected services are now functioning. 

Attention eClass Users,

A number of cloud services provided by the eClass team are currently experiencing slow performance or are not functioning. Amazon Web Services, eClass’ cloud hosting provider, has identified increased error rates starting at 11:13AM. Affected tools include ExamLock, eClass Course creation, Exam Digitizer, and ExamVis. Access to eClass is


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Sep
19
Assign2 Training Session Thursday, September 22 at 2:00PM
Posted by Dave Laurie on 19 September 2022 03:39 PM

Attention eClass users,

Edufide is offering a training session covering the Assign2 external tool on Thursday, September 22 at 2:00PM

Assign2 is an online tool available within eClass that provides streamlined grading of paper exams and long-form written assignments. The upcoming training session will introduce users to the new features available in the tool for Fall 2022.

The session will be held online and will be recorded. Please register for the session if you are interested in attending.


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Sep
12
Outage Window for the eClass Support Portal
Posted by Dave Laurie on 12 September 2022 12:03 PM

Attention eClass users,

The eClass support portal will be offline from 1:00AM - 2:00AM, Wednesday September 14th, 2022. This outage window is required to allow our hosting provider to perform maintenance on the site.

Users will be unable to access help articles in the knowledge base during this time. Access to eClass will not be affected.

Regards,
IST eClass


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Sep
2
Potential Outage Window for the eClass Support Portal
Posted by Dave Laurie on 02 September 2022 04:36 PM

Attention eClass users,

The eClass support portal may be offline for short time windows between 1:00PM - 2:00PM Monday September 5th, 2022. This potential outage window is required to allow the vendor and hosting provider to perform maintenance on the site.

Users will be unable to access help articles in the knowledge base during this time. Access to eClass will not be affected.

Regards,
IST eClass


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Aug
29
Fall 2022 eClass Updates
Posted by Dave Laurie on 29 August 2022 04:16 PM

Attention eClass users,

Greetings to staff, faculty, and students returning to campus in September 2022! A number of changes have occurred across the digital learning environment over the summer that users should be aware of: 


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