Part of the IST Digital Learning Environment (DLE) portfolio, the IST eClass & Canvas Support team supports the applications enabling digital teaching and learning including Canvas, Zoom, YuJa, Wooclap, Feedback Fruits, STACK, Simple Syllabus, Smart Exam Monitor, Assign2, and wide range of tools supporting online assessment.

Terms of Use and relevant procedures:

Self-serve Support

This knowledgebase contains categories of articles and tutorials for all our team's supported services sorted into these categories:

Live Support

To receive live help during regular business hours, contact IST eClass & Canvas Support:

Phone - 780-492-9372

Email - eclass@ualberta.ca

Analysts are available 8:00AM - 9:00PM Monday to Friday and we will respond to all support requests within one business day.