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Google Meet Known Issues
Last modified on 01 September 2023 06:21 PM
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This article lists the current known issues, technical problems, and workarounds with Google Meet online meetings. In addition to the U of A specific issues listed below, Google maintains up-to-date support resources for:
| Issue Summary |
Known Workarounds |
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Dial-in numbers to join meetings use US area codes, and long distance charges may apply.
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If you do not have a US long distance plan, request that the organizer add you to the video meeting by phone.
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| Poor audio and video quality issues in meetings. |
Users can adjust the video and audio settings to improve the experience.
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| Poor recording quality, especially when recording full screen. |
The maximum resolution for sending/recording is 720p (depending on the computer capacity) so screen recording at a wider pixel width than that will be scaled to fit. As screen size increases, the quality decreases. Users are encouraged to use alternatives if this impacts them.
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