eClass Support
News
Jan
11
RESOLVED: YuJa Recording Issues in IST Managed Classrooms
Posted by Chris Goetz on 11 January 2022 04:42 PM

UPDATE: This issue has now been resolved. YuJa videos can now be recorded from centrally-managed classroom computers.

 

Attention YuJa Users,

A known issue is currently impacting the ability to record videos in YuJa from centrally-managed classroom computers. IST analysts and YuJa support are currently investigating this issue and hope to find a resolution as soon as possible.

This issue has no impact on the regular functions of YuJa when working from non-classroom laptop or desktop computers.

Our apologies for this degradation in service, we will provide updates as soon as they become available.

Regards,

IST eClass Support


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