This article outlines how users can grant applications permissions to use tools on their device. The most common use case for this is for students who need to enable monitoring software during remote exams as a proctoring solution.

The specific process users will need to follow to grant or review the permissions different applications have on their system differs depending on their operating system.

Mac Permissions

Google Chrome needs to be added to the list of allowed apps for:

• Camera
• Microphone
• Screen sharing

Note: if screen recording permissions are correctly set under and SEM is still reporting "Could not start screen capture please try again", this can sometimes be resolved by unchecking Chrome in the list of allowed apps, restarting Chrome, then re-enabling the permission for screen recording.

Windows permissions

• Camera and Microphone