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This article lists the current known issues and technical problems in
SEM (Smart Exam Monitor) that are currently under investigation or
have already been reported to the vendor for repairs.
ISSUE SUMMARY
KNOWN WORKAROUNDS
All sites falsely flagge...
NOTICE: Please be advised that the content of this article may only be
relevant for users concluding the final stages of course work on
eClass or for users on the eClass External system. The eClass Learning
Management System is currently in a read-only st...
NOTICE: Please be advised that the content of this article may only be
relevant for users concluding the final stages of course work on
eClass or for users on the eClass External system. The eClass Learning
Management System is currently in a read-only st...
NOTICE: Please be advised that the content of this article may only be
relevant for users concluding the final stages of course work on
eClass or for users on the eClass External system. The eClass Learning
Management System is currently in a read-only st...
ExamLock
[https://support.eclass.ualberta.ca/index.php?/Knowledgebase/Article/View/375/15/using-examlock-to-promote-integrity-in-eclass-quizzes] will
work only after it is granted all the permissions it needs when
installing on macOS Catalina and later ve...
NEW IN WINTER 2025, Respondus LockDown Browser and Monitor have been
licensed for use at the U of A and may be used by instructors in their
Canvas courses to provide exam security and monitoring. Instructors
can view Using Respondus LockDown Browser and M...
Smart Exam Monitor (SEM) is a vendor-provided external tool that
allows instructors to remotely proctor online exams. It can be added
as a resource in eClass or Canvas courses.
SEM uses the student's WEBCAM and MICROPHONE to confirm their
identity and th...
NOTICE: Please be advised that the content of this article may only be
relevant for users concluding the final stages of course work on
eClass or for users on the eClass External system. The eClass Learning
Management System is currently in a read-only st...
NOTICE: Please be advised that the content of this article may only be
relevant for users concluding the final stages of course work on
eClass or for users on the eClass External system. The eClass Learning
Management System is currently in a read-only st...
This article lists the current known issues and technical problems in
ExamLock that are already under investigation or have been added to
our product backlog for repairs.
For instructor or student-specific troubleshooting articles, please
refer to either...
NOTICE: Please be advised that the content of this article may only be
relevant for users concluding the final stages of course work on
eClass or for users on the eClass External system. The eClass Learning
Management System is currently in a read-only st...
NOTICE: Please be advised that the content of this article may only be
relevant for users concluding the final stages of course work on
eClass or for users on the eClass External system. The eClass Learning
Management System is currently in a read-only st...
This article will cover common issues affecting ExamLock attempts and
their respective workarounds or resolutions.
RECOMMENDED FIRST STEP (ALWAYS TRY THIS FIRST):
* Advise students to relaunch the ExamLock application and re-enter
the same session co...
NOTICE: Please be advised that the content of this article may only be
relevant for users concluding the final stages of course work on
eClass or for users on the eClass External system. The eClass Learning
Management System is currently in a read-only st...
This article outlines how users can grant applications permissions to
use tools on their device. The most common use case for this is for
students who need to enable monitoring software during remote exams as
a proctoring solution.
The specific process u...
This article outlines how instructors can use the Smart Exam Monitor
(SEM) tool to monitor and review student exam attempts. This requires
that SEM sessions have already been set up in a course following the
instructions in Smart Exam Monitor for Instruct...
This article describes how instructors can set up SEM monitoring for
delivering Assign2 assessments. This would commonly be used for
summative exams like midterms or finals where students must complete
work during a certain time period and not have any as...
Instructors can now deliver 2-stage (group) exams using the 'In class
PDF Assessment (Beta)' workflow in Assign2. This method of exam
delivery allows students to take the exam individually at first and
then take a second version of the exam as a group to ...
NEW FOR WINTER 2025 TERM, RESPONDUS LOCKDOWN BROWSER and RESPONDUS
MONITOR have been selected for exam security and monitoring in Canvas
at the University of Alberta. These tools are currently available in
addition to all the existing exam security applic...