Attention eClass users,

eClass went offline for approximately 15 minutes in the afternoon of Friday September 22nd 2017. Users encountered error messages between 1:52 - 2:05PM.

The cause of the outage was a failure of the session caching mechanism on the server.

If you have any questions about this outage, please contact us at eclass@ualberta.ca.

Regards,
IST eClass Support

Attention eClass users,

eClass underwent a major upgrade in June 2017 that included a number of improvements and feature changes. Some of the major changes that will impact instructors and students in Fall 2017 are listed below.

For all users:

• The ‘My Home’ area has been replaced by a new 'Dashboard'
• New location and structure of user profiles

For instructors:

• The assignment grading interface has been overhauled
• A new suite of learning analytics reporting tools is now available

Attention iClicker Users,

This issue was resolved September 7th 2017 at 7AM - students will now see their clicker ID when accessing the registration activity in eClass.

An issue is affecting the iClicker registration activity in eClass. This bug is preventing students from verifying which clicker ID they have registered, even though they have correctly registered their clickers.

When students register an iClicker they will encounter the following behaviour: nothing appears to happen

Attention eClassLive Users,

On September 9th 2017, the current version of the Adobe Connect Add-in (a tool required to use several of the eClassLive features including screen sharing, meeting recording, and others) will cease functioning.

Adobe released a new version of the add-in August 9th 2017 to resolve this issue, which is available for download here. If you have not already installed it, we recommend that you use Firefox to complete this installation, as Chrome’s built-in version of Flash

Attention eClass users,

UPDATE: eClass is now available: the maintenance outage was completed early and the site was released at 10:45AM.

There is a scheduled maintenance outage for eClass on Saturday August 26th 2017 from 12:00AM - 11:59PM. This outage is required to perform infrastructure maintenance and to release several improvements to eClass. Some of the new changes include:

• A new Group Peer Assessment activity for team evaluation
• The ability to schedule analytics reports

Attention eClass users,

Please be aware that eClass will require an outage on Saturday, August 5th, 2017 from 6:00 AM to 1:00 PM. This outage is required by our hosting provider to apply file system upgrades to the eClass infrastructure.

eClass and eClassLive will be unavailable for the duration of this outage. If you have any questions about this outage, please contact us at eclass@ualberta.ca

Regards,

IST eClass