Attention eClass users,

CTL is currently investigating all potential system or process changes that may help to improve long-term system performance, scalability and sustainability in eClass. Outside of infrastructure improvements (which are handled by our hosting provider), the primary strategy that CTL can employ to improve system performance is to reduce the size of the eClass database. To that end, we are now planning to move forward with the course archiving process in eClass.

UPDATE: This issue has now been resolved.

Please be aware that eClass is currently experiencing infrastructure issues that are causing a system-wide slowdown. Users may experience difficulty logging into eClass and slow page load times. This issue began at approximately 9:30 AM while the eClass hosting provider was performing changes to the system infrastructure.

Our hosting provider is currently working on resolving this issue. Thank you for your patience while this issue is

Attention eClass users,

Please be aware that there will be a maintenance outage on Saturday, July 5th, 2014 from 6:00AM to 9:00AM. This outage window will be used to apply some system updates and a minor application software upgrade to Moodle 2.6.3, which will resolve multiple known issues and add a few minor feature improvements to eClass. The system will be unavailable during this time so please do not schedule any teaching or learning activities.

Thank you very much for your

Attention Mahara ePortfolio users,

Please be aware that there is a scheduled maintenance outage on Friday, July 4th, 2014 at 11:00PM to Saturday, July 5th at 9:00AM. This outage is required for our ePortfolio hosting provider to perform infrastructure maintenance. The Mahara ePortfolio system may be unavailable during this time so please do not schedule any teaching or learning activities.

Thank you very much for your patience during this maintenance window. If you have any

Attention eClass Users,

Please be aware that the scheduled maintenance outage on Saturday, June 26th, 2014 has been reduced to a shorter window from 6:00AM to 7:00AM. This outage will apply a system patch to the eClass infrastructure. The system may be unavailable during this time so please do not schedule any teaching or learning activities.

Thank you very much for your patience during this maintenance window. If you have any questions, please contact us at ctl@ualberta.ca.

Regards,

Attention eClass Users,

eClass was offline for a short time in the evening of Thursday June 26th 2014 due to a hosting provider problem. Users were not able to access between roughly 5:45 - 6:30PM.

More information about the incident is available here: http://www.aict.ualberta.ca/itpulse/notifications/14388054

If you have any questions about this outage, please contact us at ctl@ualberta.ca.

Regards,
CTL Tech