eClass Support
News
Jul
11
eClass Major Outage Schedule 2018-2019
Posted by Chris Goetz on 11 July 2018 10:10 AM

Attention eClass users,

eClass requires regularly scheduled outages to perform necessary updates and maintenance to eClass and eClassLive on specific dates designed to minimize the impact on the majority of eClass users.

For the coming year, full 24-hour and 48-hour maintenance windows for eClass and eClassLive are scheduled for the following dates:

  • August 25th 2018 (24 hours)
  • January 5th - 6th 2019 (48 hours)
  • May 4th, 2019 (24 hours)
  • June 22nd - 23rd 2019 (48 hours)

Each 24-hour outage will run from 12:00 AM to 11:59 PM and each 48-hour outage will start at 12:00 AM on the first listed day and will end at 11:59 PM on the following day unless otherwise posted.

eClass and eClassLive will be unavailable for the duration of each of these maintenance windows, so please plan well in advance and do not schedule any tasks that require eClass to be available during these windows. Note however that most outages will require less time than forecast and anytime the work is completed early the system is released for use.

Please note that this new schedule only includes planned maintenance windows, and that eClass may still require emergency outages for shorter durations as necessary throughout the year.

If you have any questions about this schedule, please contact us at eclass@ualberta.ca

Regards,

IST eClass Support


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