eClass Support
News
Jul
8
eClass Major Outage Schedule 2019-2020
Posted by Chris Goetz on 08 July 2019 09:28 AM

Attention eClass users,

eClass requires regularly scheduled outages to perform necessary updates and maintenance on specific dates designed to minimize the impact on the majority of users.

For the coming year, full 24-hour maintenance windows for eClass and eClassLive are scheduled for the following dates:

  • August 24th, 2019
  • January 4th, 2020
  • May 2nd, 2020 - Major Upgrade
  • June 20th, 2020

Each 24-hour outage will run from 12:00 AM to 11:59 PM unless otherwise posted. eClass and eClassLive will be unavailable for the duration of each of these maintenance windows, so please plan well in advance and do not schedule any tasks that require eClass to be available during these windows.

An important change to note for the coming year is that our annual major upgrade will take place on May 2nd, 2020. This change will allow us to release the latest updates to eClass earlier in the year and provide a wider window for bug fixes before the onset of Fall term.

Please note that this new schedule only includes planned maintenance windows, and that eClass may still require emergency outages for shorter durations as necessary throughout the year.

If you have any questions about this schedule, please contact us at eclass@ualberta.ca

Regards,

IST eClass Support


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