Attention eClass users,

IST will be performing infrastructure updates to its load balancers on Friday Feb. 21st from Midnight until 4:00AM. This change will affect CCID sign-ins to all services including eClass; eClassLive (Adobe Connect) sessions will also be impacted.

For the duration of the 4-hour maintenance window, users may experience up to a 30 minute interruption for these services.  

If you have any questions about this outage, please contact the IST ITSM team at itsm@ualberta.ca or 780.492.9995.

Regards,
IST eClass Support