eClass Support
News
May
4
RESOLVED: eClass Mobile App Issues
Posted by Dave Laurie on 04 May 2020 03:27 PM

UPDATE: This issue has been resolved. eClass Mobile App users should now be able to correctly view their class lists and access their courses.

 

Attention eClass Users,

Please be aware that the upgrade this past Saturday has caused an issue that prevents users of the eClass mobile app from accessing their courses.

Our developers are working with the vendor to get this problem resolved as soon as possible.

Until a fix is released, users should access eClass from a desktop computer or by using a browser (eg. Chrome or Safari) on their mobile device.

If you have any questions about this issue, please contact us at eclass@ualberta.ca

Regards,
IST eClass Support


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