eClass Support
News
Sep
10
eClass Session Timeout Change September 10th 2020
Posted by Dave Laurie on 10 September 2020 03:24 PM

Attention eClass users,

Due to the issues with the eClass login service (SSO), we have increased the user session timeout to 4 hours. The login service experienced problems around 6:00 PM September 8th and 9th so this change should allow users who complete classes in the late afternoon to remain authenticated in eClass should the sign-in problems persist.

We recommend that any users trying to access eClass during the evening sign on before 6:00 PM to avoid any authentication issues.

Thank you for your patience as we continue to improve the reliability of our login service. Please let us know if you have any questions.

Regards,
IST eClass Support


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