eClass Support
News
Dec
24
UPDATED: eClass Holiday Break Maintenance Notification Change
Posted by Chris Goetz on 24 December 2021 03:53 PM

Attention eClass Users,

UPDATE: The maintenance outage today (Dec. 28th) has been completed early and access to eClass was restored at 4:35PM.

As a result of today's testing, eClass will require a full database vacuum. This will be performed from Wednesday Dec. 29th 3:00PM - Thursday Dec. 30 8:00AM (17 hours). eClass will be unavailable through this time range so users should attempt to access outside this window. We apologize for these continued interruptions.

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Please be aware that there will be a series of maintenance windows for eClass over the holiday period to prepare eClass for the start of Winter term. These outages will be held in the following windows:

  • Tuesday Dec. 28th - 12:00PM (Noon) - 6:00PM
  • Wednesday Dec. 29th - 3:00PM - Thursday Dec. 30th 8:00AM
  • Friday Dec. 31st - 12:00AM (Midnight) - 6:00AM

eClass may be unavailable for the duration of these maintenance windows. We strongly recommend that users complete any necessary or urgent work in eClass outside of these windows. 

We understand that timelines are tight for many users who are preparing for a fully online term and we are doing our utmost to ensure that the system is available and reliable for the start of Winter term. Thank you in advance for your patience and understanding.

Happy holidays to you all,

IST eClass Support


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