eClass Support
News
Sep
17
RESOLVED: Canvas Approved Student Accommodations Dashboard Issue
Posted by Dave Laurie on 17 September 2024 11:03 AM

UPDATE: This issue has been resolved.

Attention Canvas instructors,

The Approved Student Accommodations external tool is currently not functioning correctly in Canvas. The tool will load but complete lists of students and their accommodations will not display unless there are 10 or fewer students enrolled in the course.

IST eClass developers are working on a fix for this issue.

At this time, instructors should validate all student accommodation information directly in the ASC Clockworks Instructor Services Portal until this issue is resolved.

Thank you for your patience as we address this degradation in service. Please contact eclass@ualberta.ca if you have any questions.

Regards,
IST eClass Support


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