eClass Support
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Mar
7
eClass Assignment Upload Incident
Posted by Dave Laurie on 07 March 2014 04:30 PM

Attention eClass Users,

On Thursday March 6th 2014, the addition of an analytics tool to eClass caused some users to have problems selecting files to upload into assignment dropboxes. The problems were caused by collisions between the javascript in eClass and the added tool. The problem was identified at 2:00PM and resolved at 2:45PM.

CTL required this tool in an ongoing effort to address some system performance problems.

Our apologies for this interruption in service. If you have any questions about this issue, please email us at ctl@ualberta.ca.

Regards,
CTL Technology Services


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