eClass Support
Restoring Deleted Content to Your Course
Last modified on 05 July 2023 04:06 PM

Instructors who inadvertently delete resources or activities from their eClass course page can now restore them using the new recycle bin if they realize the content deletion within 7 days.

To restore content to your course:

  1. Click on More from the top menu bar, then select Recycle bin.

  2. The recycle bin only appears in the course settings once an activity or resource has been deleted from the course main page. These items appear in the recycle bin for 7 days from the time they were deleted after which they are removed permanently. Any item can be restored from the recycle bin by clicking the corresponding Restore icon:

Point-in-Time Recoveries: For deletions outside the Recycle bin restoration period, it may be possible for the eClass Support team to recover such data if it is well within 30 days of deletion. This recovery process involves an intensive and full restoration of the eClass system to a backup server at a particular point in time, where recovery efforts may then begin. Depending on the recovery queue, processing times may range from a few days to a couple of weeks as current resources only allow for a single recovery attempt at a time. i.e., if there are more instructors with similar requests, turnover may take longer.

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