eClass Support
Disabling the Pop-up Blocker in Your Browser
Last modified on 09 May 2023 10:48 AM

eClass, as well as many other common sites, uses pop-up windows to enhance the site's user experience by providing new pages with useful content while retaining the original window or tab. If you have pop-ups blocked, you may lose access to some of the content provided from eClass. If you are concerned about ads or other unwanted pop-ups, some browsers will allow you to block pop-ups generally but enter certain sites as exceptions which you can do for eClass.

If the browser checker (bottom left of https://eclass.srv.ualberta.ca/portal/) has identified that your browser is blocking pop-ups, you can use the following instructions to enable them on for your specific browser. If the instructions do not match your particular browser version, search the browser's support site for that version.

Edge

https://support.microsoft.com/en-us/windows/change-security-and-privacy-settings-for-internet-explorer-11-9528b011-664c-b771-d757-43a2b78b2afe#ie=ie-11&pop-up_blocker 

Firefox

http://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

Google Chrome

http://support.google.com/chrome/bin/answer.py?hl=en&answer=95472

Safari

https://support.apple.com/en-ca/guide/safari/sfri40696/mac

Internet Explorer (This browser is not recommended in general.)

http://windows.microsoft.com/en-ca/internet-explorer/ie-security-privacy-settings#ie=ie-11&pop-up_blocker

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