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Taking Quizzes in Canvas (Students)
Last modified on 02 June 2026 04:36 PM

This article provides general suggestions for online exams and guides students on what to expect when taking quizzes on the UofA's new Learning Management System Canvas.

 

General Online Exam Tips

Review these guidelines before your scheduled exams to prevent technical issues and ensure a smooth testing experience.

*Always Remember: If you encounter an issue that is significantly delaying your exam progress, inform your instructor of the situation.

Network & Connectivity

  • Prioritize Wired Connections

  • UofA Wifi Networks: If you are on campus, always connect to the EduRoam network.

    • Note: The older UWS network is being phased out. Do NOT use the Guest@UofA free wireless network, as it is known to drop connectivity during exams.

  • Network Conflicts: If you are using Respondus LockDown Browser and have both UWS and EduRoam saved on your device, it can cause issues. Be sure to "forget" the UWS network on your Mac (instructions for mac) or PC (instructions for PC, step 3).

  • Handling Disconnections: If your internet drops, Canvas automatically saves any answers entered prior to the interruption.

    ⚠️ CRITICAL NOTE: In rare cases, a Canvas quiz may disconnect from the internet but still allow you to keep typing answers (often accompanied by a "Failed to fetch" error). If this happens, you MUST re-launch your exam and/or monitoring session immediately to prevent losing your data.

Device & Browser Best Practices

  • Do Not Use Mobile Apps: Never use the Canvas mobile app to submit high-stakes summative exams like midterms and finals.

  • Disable Browser Extensions: Turn off third-party browser tools (like Grammarly), as they can interfere with quiz performance.

  • Manage Your Tabs & Windows: Do not launch multiple browser sessions to access the same quiz simultaneously. If you are completing an open-book exam and have a second window open to review notes, close all additional tabs and windows before submitting so your work processes correctly.

  • Troubleshooting: If you encounter a glitch, switch browsers and restart. A fresh browser session will help determine if the problem is widespread or specific to that single session.

  • Second Cameras for Respondus Monitoring: When required to use a second camera for quizzes taken with Respondus Lockdown Browser, ensure the following:
    • Smartphone is plugged in - this will help you avoid low battery warnings that will disrupt the monitoring.
    • Enable Do Not Disturb mode - this will block all incoming disruptions on your phone (except low battery warnings).
    • Camera placement - this is intended to monitor blind spots not visible by your main camera. Typically instructors require a view of your hands during an active exam.

Preparation & Campus Resources

  • Take Practice Quizzes: Always complete any practice quizzes enabled by your instructor to troubleshoot issues ahead of time—even if you have used the same device for previous exams. Software and system updates can alter how exam security applications behave.

  • On-Campus Computer Labs: If you don't have a compatible device or experience home Wi-Fi issues, you can use a Windows machine in any campus lab or the Cameron/Rutherford Library labs (for exams that do not require a webcam).

  • Webcam Exam Bookings: If your exam requires Respondus Monitor or Smart Exam Monitor (SEM), you can book a Cameron Library study room or use one of the 5 dedicated machines in Cameron B-05. Tip: Because library webcams cannot be fully secured, you may want to bring your own alternative USB webcam.

  • Finding LockDown Browser: In campus computer labs, there is no desktop shortcut. Search the Windows Start Menu for "LockDown Browser" to launch it.

  • Multi-Factor Authentication (MFA): If you have opted into student MFA, be prepared to see your Duo Mobile authentication screen when trying to access your Canvas exam.

Quizzes in Canvas

While Canvas has two types of quizzes, New Quizzes and Classic Quizzes, the U of A is predominantly using New Quizzes, so if students see Canvas community or vendor support resources that appear different from what they are seeing, that may be the cause. This guide focuses on New Quizzes, but there is some material on Classic quizzes below.

Compared to quizzes in eClass, one great advantage in Canvas is that test takers do not have to worry about answers being saved only when they change pages or deliberately click a button to save them. Answers are saved automatically in Canvas quizzes as they are entered.

Typically, you will find a link to your quizzes under Canvas Modules, but this will vary from course to course:

Modules menu

Click on the quiz name to get started, e.g., New Quiz KB.

If you are required to write a quiz using Respondus Lockdown Browser, that should be indicated in the title of the quiz and the software should install and launch the first time you launch a quiz. Additional information is available in Using Lockdown Browser and Monitor (for Students).

If your exam is being proctored using Smart Exam Monitor, you must load the monitoring session first in a new Google Chrome browser window as instructed:

Button to go to smart exam monitor

Once your monitoring is set up, the quiz link and password will be released to you. Additional instructions for using Smart Exam Monitor are available at Using Smart Exam Monitor (SEM) - Students.

Taking a Quiz

As mentioned above, a New quiz is usually accessed under Modules. When first accessing a quiz, if your instructor has set an 'Available from' time on a quiz before which the quiz is not accessible, students will see the quiz time range and when it is locked until:

After the launch time has passed, students will see their time limit (if one exists), the quiz due date (if one exists), and the box to enter an access code or quiz password (if one exists):

New quiz start screen

If your access code is entered correctly, you may Begin the quiz:

Password entered successfuly

If your instructor has not added access code, simply click Begin.

Unless your instructor has restricted your ability to navigate freely in the quiz, you can navigate between questions with the Next and Previous buttons:

button to go to previous questionbutton to go to next question

or by clicking a question number from the left side navigation menu:

navigation menu

The left-side menu can expanded to display the first few words of the question. You can access questions by clicking on the question name. You can also 'pin' a question you are unsure about to make it easier to return to later. Click the 'pin' icon to fill in the icon:

expanded navigation menu

Your instructor may also allow using a built-in standard or scientific calculator in your quiz. The icon to open the calculator is located at the top of the quiz page to the right of the timer countdown:

Text and essay answers

For any question type requiring text entry, you will have access to the Canvas Rich Content Editor with its variety of editing and formatting tools. If your instructor has set word limits, you will see the word count and word limit displayed at the bottom right of the editor window:

rich content editor screen

Note that if your instructor has set word limits, you will be allowed to exceed them - your answer will be flagged as exceeding the limit but you will not lose any part of your answer and your instructor will decide what penalty to apply.

Important Quiz Notes

Quiz Close Timing: If there is a specific closing time set on your quiz, such as if it is an exam being taken in a specific time window (eg. 9:00 - 11:AM, this will NOT be visible on the quiz launch page so you should be aware of any limits in advance. Within the quiz itself, the countdown timer WILL show the ACTUAL time you have remaining, ending at the cut off time. This means that if you launch a 1-hour time limited quiz LESS than an hour before the close time, the close time will be applied and you will not have the full hour to complete the exam.

Accessing Quizzes from the gradebook: clicking a link to a quiz from the gradebook in a course tries to show students the 'results view' of a quiz (where they would normally review an attempt.) This can be confusing as there are messages saying that 'No preview is available' and that 'Grades are unavailable because the instructor is working on them.' To launch the quiz from the quiz results page, click the quiz name in the top bread crumbs:

French Numerical Answer Entry: If you are using French or another language that uses a comma as the decimal separator as the default language on your computer, then when you enter in a decimal with trailing zeros (i.e. 99.00) as the answer for a Numerical question, it will erase the trailing zeros (i.e. "99" instead of "99.00"). To avoid this, you can use a comma as your decimal separator instead of a period (i.e. 99,00).

Taking a Classic quiz

When you start a Classic quiz, you will see the following information about the quiz:

  • When it is due
  • How many points the quiz is worth
  • How many questions are included
  • When the quiz becomes available
  • How much time you have to complete the quiz

Note: The number of points will not necessarily be the weight included in the final grade your instructor has assigned to the quiz.

When you are ready to start, click Take the quiz:

Take classic quiz button

If your instructor has set an access code or password for the quiz, submit it here. Otherwise, this page will be skipped:

Text box for access code entry

Once you have started, you will be presented with any instructions your instructor has included for the quiz overall, and you will see your first question:

Quiz name and instructions

Unless your instructor has restricted your ability to navigate freely in the quiz, you can navigate between questions with the Next and Previous buttons

button to go to previous questionbutton to go to next question

You can also skip to questions by clicking on the question name at the top right of the quiz page:

Navigation menu

If your instructor has not restricted your ability to navigate freely, you can also flag a question you are unsure about to make it easier to come back to later:

Question flag button

Once you are ready, you can click to Submit quiz:

Submit quiz button

You will receive a warning that once submitted, you cannot change your answers.


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