Attention eClass Users,

With the Winter 2021 final exam period about to start, we would like to remind instructors to review the available options for delivering exams remotely and to get in touch with eClass support as soon as possible if they require any assistance.

Of particular note, instructors should be aware of the following:

- We have constructed new documentation for handling audio accommodation exams. In addition, instructors using Assign2 can now add individual exam

Attention Zoom Users,

As of Feb. 1st, 2021 Zoom released a new feature that allows instructors to turn on live text transcription for closed captions in their meetings. This free and automated feature allows meeting participants to enable and control the display of a live audio-to-text subtitle in real time.

Instructors can enable this option for their meetings by following these instructions.

Anyone with questions about this new option can contact eClass support.

Regards,
IST eClass

Attention eClass users,

This is an alert that there will be a maintenance outage for eClass on Wednesday February 17th 2021 from 11:00 PM - 11:59 PM. This outage is required to perform a minor version update and apply bug fixes to eClass. 

Please note that while we have booked a 1 hour maintenance window, eClass will be available as soon as the required changes are complete. We will be sending an additional announcement once access to eClass has been restored.

eClass will be unavailable for the

Attention eClass Users,

With the start of the Winter 2021 midterm exam period, we would like to remind instructors to review the available options for delivering exams remotely. Of particular note, instructors should make sure they are familiar with the available mechanisms to provide exam accommodations for students.

Instructors using ExamLock should take special note that the security measures in ExamLock have been increased so that banned applications are now closed automatically

Attention eClass Instructors and Users,

Effective Monday February 1st and continuing through April 30th, 2021, eClass will be extending their email and phone support hours to 8:30AM to 9:00PM Monday through Friday (except over the spring break week). This change is to support midterm examinations that are offered weekday evenings to accommodate consolidated classes and for students in different time zones. 

Please note that with the limited resources available, Saturday exam support will

Attention ExamLock users,

There will be a brief outage for ExamLock on Thursday January 7th, 2021 from 9:00PM - 11:59PM. This outage is required to release an update to the ExamLock service in advance of the Winter 2021 term.

ExamLock will be unavailable for the duration of this outage, but access to eClass will not be impacted.

If you have any questions about this outage, please contact us at eclass@ualberta.ca.

Regards,

IST eClass Support