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Jun
21
Outage Reminder - eClass Upgrade Saturday, June 26th 12:00AM - 11:59PM
Posted by Chris Goetz on 21 June 2021 01:26 PM

Attention eClass users,

This is a reminder that there will be a scheduled maintenance outage for eClass Saturday June 26th 2021 from 12:00AM to 11:59PM (24 hours). This outage is required to perform infrastructure maintenance and an upgrade to eClass.

Full details on this outage can be found here.

Please note that while we have booked a 24 hour maintenance window, eClass will be available as soon as the required changes are complete. We will be sending an additional announcement once access


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Jun
10
RESOLVED: eClass-Zoom Access Issues from Safari
Posted by Dave Laurie on 10 June 2021 01:27 PM

Attention eClass Zoom users,

UPDATE: Zoom released a fix for this issue June 21, 2021.

A known issue has begun affecting students and instructors accessing Zoom through eClass using Safari on Mac or iOS. A recent update to the eClass-Zoom integration plugin released by the vendor has been identified as the cause. 

Currently, users who try to access Zoom meetings from eClass using Safari may see an error message stating “Sorry, your session expired” or “401, unauthorized”.

The vendor is


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May
6
eClass Scheduled Course Archiving 2021
Posted by Chris Goetz on 06 May 2021 12:55 PM

Attention eClass users,

We have an important announcement that may impact your older credit courses on eClass.

The annual scheduled archiving of credit courses for this year has been planned for May 31st, 2021. This process, described in more detail here, mandates that credit courses can only remain on eClass for a maximum duration of four years. Non-credit courses including sandboxes, content development templates, research/collaboration courses, and eClass External courses are not affected by


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Apr
23
UPDATED: Major eClass Upgrade June 2021 - Upcoming Changes
Posted by Chris Goetz on 23 April 2021 08:52 PM

Attention eClass users,

Update: The outage has been completed early - eClass was released at 4:30PM.

Please be aware that in June 2021, we will be performing a major version upgrade to eClass. This upgrade will introduce a variety of feature improvements and bug fixes across the site.

The upgrade will require a full system outage, which has been scheduled for Saturday, June 26th from 12:00AM to 11:59PM (24 hours).

The main system features that will change in the new version of eClass are


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Apr
23
eClass Maintenance Outage Saturday May 1st 2021 12:00AM - 3:00AM
Posted by Dave Laurie on 23 April 2021 04:27 PM

Attention eClass users,

This is an alert that there will be a maintenance outage for eClass on Saturday May 1st 2021 from 12:00AM - 3:00 AM. This outage is required to perform a minor version update to eClass. 

Please note that while we have booked a 3 hour maintenance window, eClass will be available as soon as the required changes are complete. We will be sending an additional announcement once access to eClass has been restored.

eClass will be unavailable for the duration of this outage.


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Apr
13
Final Exam Delivery Update
Posted by Dave Laurie on 13 April 2021 04:24 PM

Attention eClass Users,

With the Winter 2021 final exam period about to start, we would like to remind instructors to review the available options for delivering exams remotely and to get in touch with eClass support as soon as possible if they require any assistance.

Of particular note, instructors should be aware of the following:

- We have constructed new documentation for handling audio accommodation exams. In addition, instructors using Assign2 can now add individual exam


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