UPDATE: The maintenance outage was completed early and eClass was released at 12:40PM.

Attention eClass Users,

This is a reminder that there will be a scheduled maintenance outage for eClass Saturday January 2nd 2021 from 12:00AM to 11:59PM. This outage is required to perform infrastructure maintenance and an update to eClass.

The updates to eClass during this outage will include the following changes:

• eClass will receive a minor version upgrade containing a number of minor bug fixes

Attention eClass users,

Please be aware that there will be an eClass outage on Saturday December 12th, 2020 from 1:00AM to 1:30AM. This outage is required by our hosting team to perform urgent preventative system maintenance.

eClass will be unavailable throughout the maintenance window.

Thank you very much for your patience during this outage. If you have any questions, please contact us at eclass@ualberta.ca

Regards,
IST eClass Support

UPDATE: The eClass service was restored at 3:45PM. The hosting team is continuing to monitor the application and will be performing further maintenance overnight.

Attention eClass Users,

eClass began experiencing an outage at 2:05PM Friday December 11th, 2020. Users are experiencing severe performance degradations and error messages.

IST eClass hosting staff are investigating the root cause and working to get the service restored as soon as possible.

Students impacted will be accommodated

Attention Zoom Users,

There will be a brief Zoom outage on Monday November 16th, 2020 from 2:00AM until 2:30AM.

This outage is required by the vendor to increase the in-meeting maximum capacity of Breakout Rooms to 1000 participants (with the ability to pre-assign up to 500 participants in advance of a meeting). Please note that these maximums only apply for users with approved and purchased ‘Large Meeting’ packages. The standard meeting cap for all other users on the UofA license is

Attention eClass Users,

With the final exam period approaching, we recommend that instructors review the available strategies and services for delivering exams remotely.

Instructors who are new to remote exam delivery are also encouraged to view recordings of our recent webinars:

• Setting up SEM to Monitor eClass Exams
• Using SEM and ExamLock In combination

We also strongly recommend that instructors refer to our guides on providing Exam Accommodations in remote exams and reviewing

Attention eClass Users,

With the start of the midterm exam period, we would like to remind instructors to review the available options for delivering exams remotely. Of particular note, instructors should make sure they are familiar with the available mechanisms to provide exam accommodations for students.

New this fall, we also have some important updates that you should be aware of:

• We have released a new workflow in Smart Exam Monitor (SEM) that increases the protections around