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Feb
8
Zoom Feature Update: Live Transcription
Posted by Dave Laurie on 08 February 2021 04:11 PM

Attention Zoom Users,

As of Feb. 1st, 2021 Zoom released a new feature that allows instructors to turn on live text transcription for closed captions in their meetings. This free and automated feature allows meeting participants to enable and control the display of a live audio-to-text subtitle in real time.

Instructors can enable this option for their meetings by following these instructions.

Anyone with questions about this new option can contact eClass support.

Regards,
IST eClass


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Feb
4
eClass Maintenance Outage February 17th 11-11:59PM
Posted by Dave Laurie on 04 February 2021 02:53 PM

Attention eClass users,

This is an alert that there will be a maintenance outage for eClass on Wednesday February 17th 2021 from 11:00 PM - 11:59 PM. This outage is required to perform a minor version update and apply bug fixes to eClass. 

Please note that while we have booked a 1 hour maintenance window, eClass will be available as soon as the required changes are complete. We will be sending an additional announcement once access to eClass has been restored.

eClass will be unavailable for the


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Jan
27
Midterm Exam Delivery Update
Posted by Chris Goetz on 27 January 2021 04:57 PM

Attention eClass Users,

With the start of the Winter 2021 midterm exam period, we would like to remind instructors to review the available options for delivering exams remotely. Of particular note, instructors should make sure they are familiar with the available mechanisms to provide exam accommodations for students.

Instructors using ExamLock should take special note that the security measures in ExamLock have been increased so that banned applications are now closed automatically


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Jan
22
Winter 2021 eClass Support Extended Hours
Posted by Dave Laurie on 22 January 2021 02:23 PM

Attention eClass Instructors and Users,

Effective Monday February 1st and continuing through April 30th, 2021, eClass will be extending their email and phone support hours to 8:30AM to 9:00PM Monday through Friday (except over the spring break week). This change is to support midterm examinations that are offered weekday evenings to accommodate consolidated classes and for students in different time zones. 

Please note that with the limited resources available, Saturday exam support will


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Jan
6
ExamLock Outage Jan. 7th 2021 9:00PM - 11:59PM
Posted by Chris Goetz on 06 January 2021 02:46 PM

Attention ExamLock users,

There will be a brief outage for ExamLock on Thursday January 7th, 2021 from 9:00PM - 11:59PM. This outage is required to release an update to the ExamLock service in advance of the Winter 2021 term.

ExamLock will be unavailable for the duration of this outage, but access to eClass will not be impacted.

If you have any questions about this outage, please contact us at eclass@ualberta.ca.

Regards,

IST eClass Support


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Dec
18

UPDATE: The maintenance outage was completed early and eClass was released at 12:40PM.

 

Attention eClass Users,

This is a reminder that there will be a scheduled maintenance outage for eClass Saturday January 2nd 2021 from 12:00AM to 11:59PM. This outage is required to perform infrastructure maintenance and an update to eClass.

The updates to eClass during this outage will include the following changes:

  • eClass will receive a minor version upgrade containing a number of minor bug fixes

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