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Jun
30
RESOLVED: eClassLive (Adobe Connect) - Issues Uploading PDF Files
Posted by Chris Goetz on 30 June 2017 10:44 AM

UPDATE: This issue has now been resolved.

 

Attention eClassLive (Adobe Connect) Users,

We have identified an issue in eClassLive where Hosts and Presenters will receive an error when uploading a new PDF file to a share pod. Previously uploaded PDF files and all other files types do not seem to be affected by this issue.

Our hosting provider is currently investigating and working with our Adobe Connect vendor to try and find a resolution as soon as possible. In the meantime, we recommend


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Jun
2
UPDATED: eClass Upgrade Summer 2017 Complete
Posted by Dave Laurie on 02 June 2017 12:04 PM

Attention eClass Users,

UPDATE: As of 5:00PM Saturday June 24th both eClass and eClassLive have been upgraded and released.

Please be aware that in June 2017, we will be performing a major version upgrade to eClass. This upgrade will introduce a large number of feature improvements across the site and will also include a major upgrade to eClassLive.

The upgrade will require a full system outage, which has been scheduled for Saturday, June 24th 2017 from 12:00AM until Sunday June 25th at 11:59PM


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May
31

Attention eClass users,

Please be aware that there will be an eClass outage on Saturday June 3rd, 2017 from 8:00 PM through to Sunday June 4th, 2017 at 02:00 AM. This outage is required by our hosting provider to perform urgent system maintenance.

eClass and eClassLive will be unavailable throughout the maintenance window.

Thank you very much for your patience during this outage. If you have any questions, please contact us at eclass@ualberta.ca

Regards,
IST eClass


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May
30
eClassLive (Adobe Connect) Upgrade Summer 2017
Posted by Chris Goetz on 30 May 2017 01:43 PM

Attention eClassLive (Adobe Connect) Users,

 

Please be aware that in June 2017, we will be performing a major version upgrade to eClassLive (Adobe Connect).

The upgrade will require a full system outage, which has been scheduled for Saturday, June 24th 2017 from 12:00AM until Sunday June 25th at 11:59PM.

This upgrade will introduce a large number of feature improvements to the service and will also resolve a number of minor system issues. The highlights of these changes are as follows:


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May
29
RESOLVED: eClass Outage Monday May 29th 2017
Posted by Dave Laurie on 29 May 2017 11:29 AM

Attention eClass Users,

Service was restored at 11:57AM.

eClass is currently unavailable due to a network outage. Our hosting provider has been notified and is working to resolve the issue as soon as possible.

Thank you for your patience as we try to restore access to eClass. If you have any questions about this issue, please contact us at eclass@ualberta.ca.

Regards,
IST eClass Support


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May
12
Beta-release for Web-based Student Response System Spring 2017
Posted by Dave Laurie on 12 May 2017 11:48 AM

Attention i>Clicker Users,

We are pleased to announce that work has been completed on the beta version of ePoll, the University of Alberta’s web-based student response system (SRS) open to U of A staff and students.

The beta version of the system is available at https://srs.srv.ualberta.ca with the following features:

  • A quick polling workflow allows instructors to ask questions relating to existing i>Clicker presentations in powerpoint
  • The option to construct polling sessions in advance

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