eClass Support
RSS Feed
News
Aug
31
Fall 2021 eClass Updates
Posted by Chris Goetz on 31 August 2021 03:40 PM

Attention eClass users,

Welcome back! We are looking forward to an exciting term that promises a wide variety of course delivery and assessment options across the digital learning environment at the University of Alberta. Here are some important reminders for instructors as we return to a range of in-person, online, blended, and hyflex classes:


Read more



Aug
26
Zoom Updates for Fall 2021
Posted by Chris Goetz on 26 August 2021 02:31 PM

Attention Zoom users,

For the start of the Fall 2021 term, we have released some configuration changes to Zoom at the University of Alberta. Starting Saturday August 21st, 2021 the following changes have been enabled in Zoom: 

As always, we encourage instructors to review our Zoom security recommendations before the start of term.


Read more



Aug
19
ePortfolio Transition from Mahara to Google Sites July 2022
Posted by Dave Laurie on 19 August 2021 01:49 PM

Attention ePortfolio users,

We have important information regarding the campus ePortfolio service: starting from July 2022, Google sites will replace Mahara as the centrally supported ePortfolio solution at the U of A.

This change is being made due to the usability of Google sites and the low uptake of Mahara.

Any users who are currently using Mahara are encouraged to use this advanced notice to transition to using Google Sites over the next few academic terms. Individuals can export any


Read more



Aug
18
UPDATED: eClass Maintenance Outage - Saturday, August 21st 2021
Posted by Chris Goetz on 18 August 2021 11:06 AM

Update: The outage has been completed early and eClass is available as of 10:00AM

Attention eClass users,

This is an alert that there will be a scheduled maintenance outage for eClass on Saturday, August 21st 2021 from 12:00AM - 12:00PM noon (12 hours). This outage is required to perform a minor version update and maintenance to eClass.

Please note that while we have booked a 12 hour maintenance window, eClass will be available as soon as the required changes are complete. We will be


Read more



Jul
23
STACK Quiz Question Performance Update
Posted by Dave Laurie on 23 July 2021 09:54 AM

Attention eClass Instructors,

The recent upgrade to eClass has introduced a new version of the STACK mathematical questions type that has performance implications that will affect any instructors using this question type. We have already emailed affected instructors directly but are also posting a news item to ensure no one is missed.

The new version of STACK has more thorough syntax checking built into the edit question page which will improve performance of questions as they are created going


Read more



Jul
14
eClass Major Outage Schedule 2021-2022
Posted by Chris Goetz on 14 July 2021 08:35 AM

Attention eClass users,

eClass requires regularly scheduled outages to perform necessary updates and maintenance on specific dates which are selected to minimize the impact on the majority of users.

For the coming year, full 24-hour maintenance windows for eClass are scheduled for the following dates:

   - August 21st, 2021

   - January 3rd 2022

   - April 30th 2022 - Major Upgrade

   - June 25th, 2022

Each outage will run from 12:00 AM to 11:59 PM unless otherwise posted. eClass will


Read more




-->
This is a trial product. To upgrade to a full version, please visit www.kayako.com