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Dec
10
Zoom Google Authentication Outage Dec. 12th 12:00AM-12:30AM
Posted by Chris Goetz on 10 December 2021 04:18 PM

Attention Zoom Users,

Zoom has announced that they will be rotating their Google authentication tokens on December 12th, 2021 from 12:00AM - 12:30AM MST

During this maintenance window, users will not be able to log in to Zoom using Google and some users may be signed out of their sessions. Please note that this will also impact Google calendar invites that are sent during the outage, so we recommend that users not create any meetings during the maintenance window.

If you have any


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Dec
7
RESOLVED: SEM and Assign2 Outage
Posted by Chris Goetz on 07 December 2021 10:55 AM

UPDATE: The vendor has reported that AWS services have been completely restored and users should now be able to use these services without any issues.

Attention eClass users,

We have received reports from users and have confirmed with the vendor that Smart Exam Monitor (SEM), Assign2, and Stream2 are currently experiencing an outage. The vendor reports that this is a worldwide outage in AWS that is impacting their entire service. We will update campus as service is restored.

Regards,

IST


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Dec
3
Final Exam Delivery Update
Posted by Chris Goetz on 03 December 2021 05:47 PM

Attention eClass Users,

With the Fall 2021 final exam period about to start, we would like to remind instructors to review the available options for delivering exams remotely and to get in touch with eClass support as soon as possible if they require any assistance.

Of particular note, instructors should be aware of the following:


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Dec
3
ePortfolio (Mahara) Emergency Upgrade December 8th, 2021 
Posted by Dave Laurie on 03 December 2021 02:42 PM

Attention ePortfolio (Mahara) Users,

The Mahara ePortfolio service will be undergoing a required emergency upgrade on Wednesday December 8th 2021 from 9:00AM - 11:00AM. 

This upgrade will also add some new functionality for exporting ePortfolios in advance of the system deprecation in July 2022 and brings in a slightly different mechanism for editing pages

ePortfolios will be unavailable through the duration of this period and users attempting to access the service from eClass will


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Nov
3
YuJa 101 Instructor Training November 17th, 2021
Posted by Chris Goetz on 03 November 2021 04:41 PM

Attention instructors,

With the release of the YuJa Enterprise Video Platform this fall, instructors now have access to a new media streaming platform within eClass. We would like to invite all instructors who are interested in learning more about YuJa to register for the upcoming YuJa 101: Intro to the Media Streaming Service for Instructors on November 17th, 2021.

If you have any questions about this service please contact us at eclass@ualberta.ca.

Regards,

IST eClass


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Sep
3
YuJa Enterprise Video Platform Now Available
Posted by Chris Goetz on 03 September 2021 11:22 AM

Attention eClass users,

We are pleased to announce that the YuJa Enterprise Video Platform is now available in eClass at the UofA for media streaming and lecture capture. This platform is a full-featured 3rd party media capture and streaming service that allows instructors to record and stream videos in courses.

The service, currently only available via eClass as an external tool, allows recording, uploading, and embedding of videos through a convenient dashboard. YuJa also provides a


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