UPDATE: The vendor has resolved this issue.

Attention eClass Users,

There is an active issue with Zoom's integration service that is preventing users from accessing Zoom via eClass. The vendor is aware of this issue and their analysts are currently investigating.

Zoom meetings themselves are not affected so instructors can still deliver any scheduled lectures or other sessions by signing into Zoom outside eClass and sharing the direct meeting url to students.

Please contact eclass@ualberta.ca if you have any questions about this issue.

Regards,
IST eClass Support