Attention eClass Users,

Please be aware that there will be an outage for eClass on Saturday, June 28th, 2014 from 3:00AM to 10:00AM. This outage is required for our eClass hosting provider to update the system infrastructure. Both eClass and eClassLive will be completely unavailable during this time so please do not schedule any teaching or learning activities.

Thank you very much for your patience during this maintenance window. If you have any questions, please contact us at

Attention eClass Users,

We have identified a display issue that affects the rendering of the text font in eClass on Windows computers running the Firefox browser.

CTL is actively investigating this issue and is working to improve the overall display of text in Firefox on computers running Windows.

In the meantime, the following knowledge article outlines temporary workarounds to improve the display:

Attention eClass Users,

Please be aware that there will be a major upgrade to eClass on Saturday, June 21st, 2014 from 1:00AM to 9:00AM. eClass will be unavailable during this time.

This upgrade will introduce a new look and feel to eClass with responsive mobile-device support. It will also address several outstanding known issues and improve overall system performance. If you would like to view the full list of changes coming to eClass on Saturday’s outage, please click HERE.

The

Attention eClass Users,

eClass was inaccessible for a short time on Tuesday June 10th, 2014. Users may have been unable to login or may have had their sessions close unexpectedly.

This issue is still under investigation by IST security personnel and CTL Technology staff. More information about the outage is available here: http://www.aict.ualberta.ca/itpulse/notifications/14378007

Our apologies for this service interruption. If you have any questions, please contact us at ctl@ualberta.ca.

Attention eClass Users,

Please be aware that in June 2014, CTL will be performing a major version upgrade to eClass. This upgrade (to Moodle version 2.6) will introduce a new look and feel to eClass with responsive mobile-device support and will address several outstanding known issues and improve overall system performance.

The upgrade has officially been scheduled for Saturday, June 21st from 1:00 AM to 9:00 AM. eClass will be completely unavailable during this time window, so please

Attention eClass Users,

Please be aware that there will be an outage for eClass on Saturday, May 31st, 2014 from 6:00AM to 9:00AM. This outage is required for our eClass hosting provider to update the eClass infrastructure. The system will be completely unavailable during this time so please do not schedule any teaching or learning activities.

Thank you very much for your patience during this maintenance window. If you have any questions, please contact us at ctl@ualberta.ca.

Regards,