Jun 12 |
Brief eClass System Outage Tuesday June 10th, 2014
Posted by Dave Laurie on 12 June 2014 11:26 AM |
Attention eClass Users,
eClass was inaccessible for a short time on Tuesday June 10th, 2014. Users may have been unable to login or may have had their sessions close unexpectedly.
This issue is still under investigation by IST security personnel and CTL Technology staff. More information about the outage is available here: http://www.aict.ualberta.ca/itpulse/notifications/14378007
Our apologies for this service interruption. If you have any questions, please contact us at ctl@ualberta.ca. Read more | |
Jun 10 |
UPDATE: Summer 2014 eClass Major Upgrade
Posted by Chris Goetz on 10 June 2014 12:36 PM |
Attention eClass Users,
Please be aware that in June 2014, CTL will be performing a major version upgrade to eClass. This upgrade (to Moodle version 2.6) will introduce a new look and feel to eClass with responsive mobile-device support and will address several outstanding known issues and improve overall system performance.
The upgrade has officially been scheduled for Saturday, June 21st from 1:00 AM to 9:00 AM. eClass will be completely unavailable during this time window, so please Read more | |
May 28 |
eClass Maintenance Outage Saturday May 31st, 2014
Posted by Chris Goetz on 28 May 2014 02:51 PM |
Attention eClass Users,
Please be aware that there will be an outage for eClass on Saturday, May 31st, 2014 from 6:00AM to 9:00AM. This outage is required for our eClass hosting provider to update the eClass infrastructure. The system will be completely unavailable during this time so please do not schedule any teaching or learning activities.
Thank you very much for your patience during this maintenance window. If you have any questions, please contact us at ctl@ualberta.ca.
Regards, Read more | |
May 6 |
Brief eClass Maintenance Outage Wednesday May 7th, 2014
Posted by Chris Goetz on 06 May 2014 11:29 AM |
Attention eClass Users,
Please be aware that there will be a short outage for eClass on Wednesday, May 7th, 2014 at 5:00AM. This brief outage is required for our eClass hosting provider to implement a recent system security update, and it should take no longer than 5 minutes. User access to the system may be interrupted during this update, so any users who are active in the system during this outage may need to wait a few minutes and then log back into the system.
Thank you very much Read more | |
Apr 29 |
eClass Maintenance Outage Saturday May 3rd, 2014
Posted by Chris Goetz on 29 April 2014 02:09 PM |
Attention eClass Users,
Please be aware that there will be an outage for eClass on Saturday, May 3rd, 2014 from 5:00AM to 7:00AM. This outage is required for our eClass hosting provider to update the operating systems on some of our servers. The system will be completely unavailable during this time so please do not schedule any teaching or learning activities.
Thank you very much for your patience during this maintenance window. If you have any questions, please contact us at Read more | |
Apr 22 |
Brief Emergency eClass Maintenance Outage Wednesday April 23rd, 2014
Posted by Chris Goetz on 22 April 2014 01:36 PM |
Attention eClass Users,
Please be aware that there will a brief outage for eClass on Wednesday, April 23rd, 2014 at 5:00AM for no longer than 5 minutes. Some users might not be able to access eClass during this outage. We understand that that the timing of this outage is not ideal, but this brief outage will allow our hosting provider to resolve some recent network issues in eClass and help to ensure further network stability for the duration of the final exam period.
Read more | |