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Aug
16
UPDATED: ePortfolio Outage Friday August 23rd 2019 9:00AM - 2:00PM
Posted by Dave Laurie on 16 August 2019 01:56 PM

UPDATE: the ePortfolio upgrade is complete and the service is back on line.

Attention ePortfolio (Mahara) Users,

The ePortfolio (Mahara) service will be unavailable on Friday August 23rd 2019 from 9:00AM to 2:00PM. This outage is required to apply updates to the system infrastructure and complete an upgrade to the application.

The major changes in the new version of the ePortfolio service include:

  • Sharing portfolio templates with course groups is much easier: pages and collections can now

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Jul
8
eClass Major Outage Schedule 2019-2020
Posted by Chris Goetz on 08 July 2019 09:28 AM

Attention eClass users,

eClass requires regularly scheduled outages to perform necessary updates and maintenance on specific dates designed to minimize the impact on the majority of users.

For the coming year, full 24-hour maintenance windows for eClass and eClassLive are scheduled for the following dates:

  • August 24th, 2019
  • January 4th, 2020
  • May 2nd, 2020 - Major Upgrade
  • June 20th, 2020

Each 24-hour outage will run from 12:00 AM to 11:59 PM unless otherwise posted. eClass and eClassLive


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Jun
14

UPDATE: eClass is now available - the maintenance outage was completed early and the site was released at 10:15 on June 22nd 2019.

 

Attention eClass users,

This is a reminder that there will be a scheduled maintenance outage for eClass Saturday June 22nd 2019 from 12:00AM to 11:59PM. This outage is required to perform infrastructure maintenance and an upgrade to eClass.

The complete list of changes coming in the upgrade can be found here.

Please note that while we have booked a 24


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May
27
iClicker Decommissioning Reminder
Posted by Dave Laurie on 27 May 2019 10:02 AM

Attention iClicker users,

This is a reminder that starting in summer term 2019, iClicker will no longer be supported as a student response system (SRS) at the University of Alberta. iClicker base stations will be removed from labs and classrooms and technical support for iClickers will no longer be provided by IST.

Spring 2019 is the last term iClicker users will continue to have full support and access to existing base stations.

To replace iClicker, IST will now be supporting ePoll, a


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May
17
CCID Login Maintenance May 22, 2019
Posted by Chris Goetz on 17 May 2019 02:33 PM

Attention eClass users,

The UAlberta Login service, which is used for central authentication at the University of Alberta, will be undergoing maintenance on May 22, 2019 from 10:00PM - 11:30PM.

All users attempting to log in to central services, including eClass, Google, EDRMS, and Beartracks will be unable to log in during this window.

If you have any questions about this outage, please contact the IST ITSM team at itsm@ualberta.ca or 780.492.9995.

Regards,

IST eClass


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May
10
eClass Scheduled Course Archiving 2019
Posted by Dave Laurie on 10 May 2019 10:56 AM

Attention eClass users,

We have an important announcement that may impact your courses on eClass.

The annual scheduled archiving of credit courses for this year has been planned for May 27th, 2019. This process, described in more detail here, mandates that credit courses can only remain on eClass for a maximum duration of four years. Non-credit courses including sandboxes, content development templates, research/collaboration courses, and eClass External courses are not affected by


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