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Aug
31
Highlights of eClass Changes for Fall 2018
Posted by Dave Laurie on 31 August 2018 02:05 PM

eClass underwent a major upgrade in June 2018 that included a number of improvements and visual changes. The major changes that will impact instructors and students in Fall 2018 are listed below.

For all users:

  • The eClass theme has been completely overhauled and numerous usability improvements have been made to streamline the look and feel of the site. User tours are embedded throughout the site to illustrate the new interface in place.
  • Personal message and notification menus are now

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Aug
15
eClass Outage Saturday August 25th 2018 - UPDATED
Posted by Chris Goetz on 15 August 2018 03:59 PM

UPDATE: eClass is now available - the maintenance outage was completed early and the site was released on August 25th 2018 at 7:00AM.

Attention eClass users,

This is a reminder that there will be a scheduled maintenance outage for eClass on August 25th 2018 from 6:00AM to 9:00AM. This outage is required to release minor updates and bug fixes to eClass. The major changes of note in this version of eClass include:


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Aug
10
ePoll Outage Announcement - Friday August 24th 2018
Posted by Dave Laurie on 10 August 2018 12:40 PM

Attention ePoll users,

This is a notification that there will be a maintenance outage for ePoll on Friday, August 24th 2018 from 9:00AM to 12:00PM. This outage is required to apply infrastructure updates and release a new version of the application.

This new version of ePoll includes some useful new functionality as we open up the service for full Beta access. New features include:

  • Instructors can now edit questions and answers that have not yet been polled.
  • Poll results can now be

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Jul
11
eClass Major Outage Schedule 2018-2019
Posted by Chris Goetz on 11 July 2018 10:10 AM

Attention eClass users,

eClass requires regularly scheduled outages to perform necessary updates and maintenance to eClass and eClassLive on specific dates designed to minimize the impact on the majority of eClass users.

For the coming year, full 24-hour and 48-hour maintenance windows for eClass and eClassLive are scheduled for the following dates:

  • August 25th 2018 (24 hours)
  • January 5th - 6th 2019 (48 hours)
  • May 4th, 2019 (24 hours)
  • June 22nd - 23rd 2019 (48 hours)

Each 24-hour outage


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Jun
25
eClass Post-Upgrade Performance Testing June 26th 7:00 - 7:30 AM
Posted by Chris Goetz on 25 June 2018 01:44 PM

Attention eClass users,

This is an alert that eClass will undergo a brief session of performance testing on Tuesday, June 26th from 7:00AM - 7:30PM. These tests are required to benchmark the performance of the eClass server infrastructure.

We do not expect any disruption in service within the posted window, but the potential exists for some users to experience performance slowdowns during the testing period.

If you have any questions about the performance testing window, please contact us


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Jun
22

Attention eClassLive users,

RESOLVED - June 25th at 9:00AM: The hosting team has made a change to the Adobe Connect infrastructure to resolve the root cause of this issue.  Network access has been restored and eClassLive sessions should now function properly.

UPDATE - June 22nd at 4:15PM: Our hosting provider has found network traffic slowdowns in the Adobe Connect infrastructure and are working to repair the problem.

The eClassLive application is currently experiencing a service


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