eClass and Canvas Support
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Oct
25
ePortfolio Outage Wednesday October 31, 2018 at 4:30PM - 5:30PM
Posted by Chris Goetz on 25 October 2018 11:32 AM

Attention ePortfolio (Mahara) Users,

The ePortfolio (Mahara) service will be unavailable on Wednesday October 31st from 4:30PM to 5:30PM. This outage is required to apply updates to the system infrastructure.

This outage only affects the Mahara ePortfolio service. eClass and eClassLive will NOT be affected by this outage.

If you have any questions about this outage, please contact us at eclass@ualberta.ca

Regards,

IST eClass


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Oct
10
eClass Outage Saturday October 20th 2018
Posted by Dave Laurie on 10 October 2018 03:41 PM

Attention eClass users,

This is an alert that there will be a maintenance outage for eClass on Saturday October 20th 2018 from 6:00AM to 9:00AM. This outage is required to release usability improvements and bug fixes to eClass.

The major changes of note in this version of eClass include:

  • A number of fixes and feature improvements have been added to the Group Peer Assessment activity.
  • The quiz summary table display has been improved.
  • Quiz statistics for random questions are now

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Sep
4
eClass Service Interruption
Posted by Chris Goetz on 04 September 2018 09:56 AM

Attention eClass users,

The eClass service experienced a service degradation this morning from approximately 9:30AM to 9:50AM. Full access to the system should now been restored.

Thank you very much for your patience during this outage. If you have any questions, please contact us at eclass@ualberta.ca

Regards,
IST eClass Support


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Aug
31
Highlights of eClass Changes for Fall 2018
Posted by Dave Laurie on 31 August 2018 02:05 PM

eClass underwent a major upgrade in June 2018 that included a number of improvements and visual changes. The major changes that will impact instructors and students in Fall 2018 are listed below.

For all users:

  • The eClass theme has been completely overhauled and numerous usability improvements have been made to streamline the look and feel of the site. User tours are embedded throughout the site to illustrate the new interface in place.
  • Personal message and notification menus are now

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Aug
15
eClass Outage Saturday August 25th 2018 - UPDATED
Posted by Chris Goetz on 15 August 2018 03:59 PM

UPDATE: eClass is now available - the maintenance outage was completed early and the site was released on August 25th 2018 at 7:00AM.

Attention eClass users,

This is a reminder that there will be a scheduled maintenance outage for eClass on August 25th 2018 from 6:00AM to 9:00AM. This outage is required to release minor updates and bug fixes to eClass. The major changes of note in this version of eClass include:


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Aug
10
ePoll Outage Announcement - Friday August 24th 2018
Posted by Dave Laurie on 10 August 2018 12:40 PM

Attention ePoll users,

This is a notification that there will be a maintenance outage for ePoll on Friday, August 24th 2018 from 9:00AM to 12:00PM. This outage is required to apply infrastructure updates and release a new version of the application.

This new version of ePoll includes some useful new functionality as we open up the service for full Beta access. New features include:

  • Instructors can now edit questions and answers that have not yet been polled.
  • Poll results can now be

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