eClass Support
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May 4 |
UPDATE: eClass Outage Saturday May 7th 2016 6:00AM - 9:00AM has been CANCELLED
Posted by Dave Laurie on 04 May 2016 03:42 PM |
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UPDATE: This outage has been CANCELLED. eClass will now be available during this time window. Attention eClass users, Please be aware that eClass will require an outage Saturday May 7th 2016 from 6:00AM to 9:00AM. This outage is required by our hosting provider to upgrade system infrastructure. eClass and eClassLive will be unavailable for the duration of this outage. If you have any questions about this outage, please contact us at eclass@ualberta.ca Regards, Read more | |
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May 4 |
ePortfolio Outage 12:00PM (Noon) Friday May 6th, 2016
Posted by Dave Laurie on 04 May 2016 11:34 AM |
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Attention ePortfolio (Mahara) Users, The Mahara ePortfolio service will be unavailable Friday May 6th 2016 from 12:00PM to 12:30PM. This outage is required to perform system infrastructure repairs. This outage only affects the Mahara ePortfolio service. eClass and eClassLive will NOT be affected by this outage. If you have any questions about this outage, please contact us at eclass@ualberta.ca Regards, Read more | |
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Apr 25 |
ePortfolio (Mahara) Outage Tuesday May 3rd 2016
Posted by Dave Laurie on 25 April 2016 02:19 PM |
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Attention ePortfolio users, The Mahara ePortfolio service will be unavailable Tuesday May 3rd 2016 from 10:00PM until 11:59PM. This outage is required to upgrade the system to the latest version. The new version of the service offers a number of required security and general bug fixes. There are also a significant number of exciting new features including: a new modern theme architecture, rich-text editor functional improvements, block enhancements (text, notes, annotations, journals, Read more | |
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Apr 19 |
RESOLVED: eClass Course Creation and Bear Tracks Export Problems April 19th 2016
Posted by Dave Laurie on 19 April 2016 10:17 AM |
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UPDATE: April 19th 2016, 12:15PM - the correct linkage to Bear Tracks has been restored so instructors can now submit new course requests and export Bear Tracks formatted grades. Attention eClass Instructors, The linkage between eClass and Peoplesoft (Bear Tracks) is currently experiencing an issue. This affects the ability for instructors to create new courses and for instructors to export their grades in Bear Tracks compatible format. eClass analysts were notified about this problem at 9:20AM Read more | |
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Apr 14 |
UPDATED: eClass Performance Problems April 14th, 2016 9:30AM
Posted by Dave Laurie on 14 April 2016 09:54 AM |
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Attention eClass users, Please be aware that eClass was experiencing a performance issue at 9:15AM Thursday April 14th 2016. Our hosting provider placed the site in maintenance mode to resolve the issue. Service was restored at 9:55AM April 14th 2016. If you have any questions about this, please contact us at eclass@ualberta.ca Regards, Read more | |
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Apr 13 |
Brief eClass Outage April 13th, 2016 11:00PM
Posted by Dave Laurie on 13 April 2016 04:21 PM |
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Attention eClass users, Please be aware that eClass will require a brief outage tonight Wednesday April 13th 2016 from 11:00PM to 11:10PM. This outage is required to perform preventative server maintenance. eClass and eClassLive will be unavailable for the duration of this outage. If you have any questions about this outage, please contact us at eclass@ualberta.ca Regards, Read more | |