eClass Support
RSS Feed
News
Jun
17

UPDATE: eClass is now available - the maintenance outage was completed early and the site was released at 10:45AM.

Attention eClass users,

This is a reminder that there will be a scheduled maintenance outage for eClass on Saturday, June 25th 2022 from 12:00AM to 11:59PM (24 hours). This outage is required to perform infrastructure maintenance and upgrade eClass to a new version.

The complete list of changes coming in the upgrade can be found here.

eClass will be unavailable for the duration


Read more



May
6
eClass Scheduled Course Archiving 2022
Posted by Chris Goetz on 06 May 2022 01:18 PM

Attention eClass users,

We have an important announcement that may impact your older credit courses on eClass.

The annual scheduled archiving of credit courses for this year has been scheduled for May 31st, 2022. This process, described in more detail here, mandates that credit courses can only remain on eClass for a maximum duration of four years. Non-credit courses including sandboxes, content development templates, research/collaboration courses, and eClass External courses are not


Read more



Apr
27

Attention eClass users,

There will be a brief eClass maintenance outage on Saturday, April 30th 2022 from 12:00AM - 2:00AM. This outage is required to perform infrastructure maintenance and minor updates before the start of Spring term.

eClass will be unavailable for the duration of this outage. If you have any questions about this outage, please contact us at eclass@ualberta.ca.

Regards,
IST eClass Support


Read more



Apr
22
Major eClass Upgrade June 2022 - Upcoming Changes
Posted by Dave Laurie on 22 April 2022 11:46 AM

Attention eClass Users,

Please be aware that in June 2022, we will be performing a major version upgrade to eClass. This upgrade will introduce a variety of feature improvements and bug fixes across the site.

The upgrade will require a full system outage, which has been scheduled for Saturday, June 25th 2022 from 12:00AM until 11:59PM (24 hours).

Some of the main system features that will change in the new version of eClass are listed below: 

  • Activity completion information including

Read more



Apr
5
Winter 2022 Final Exam Delivery Update
Posted by Dave Laurie on 05 April 2022 03:02 PM

Attention eClass Users,

After the issues experienced in December 2021, IST has been working to improve eClass performance and reliability for the Winter 2022 term final exam period. These efforts include infrastructure tuning, improvements to system diagnostics, and re-evaluation of application traffic and processes.

One outcome of this work is that we have identified pages & tools in the system that incur a heavy performance load. When these pages have reasonable in-system workarounds, we will


Read more



Feb
25

Attention eClass users,

There will be an overnight eClass maintenance outage from Friday February 25th 2022 from 11:00PM until Saturday February 26th 7:00AM. This outage is required to perform a database vacuum before the Winter term final exam period.

Please note that while we have booked a 8-hour maintenance window, eClass will be available as soon as the required infrastructure changes are complete. We will be sending an additional announcement once access to eClass has been restored.

eClass


Read more




-->