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Apr
22
Major eClass Upgrade June 2022 - Upcoming Changes
Posted by Dave Laurie on 22 April 2022 11:46 AM

Attention eClass Users,

Please be aware that in June 2022, we will be performing a major version upgrade to eClass. This upgrade will introduce a variety of feature improvements and bug fixes across the site.

The upgrade will require a full system outage, which has been scheduled for Saturday, June 25th 2022 from 12:00AM until 11:59PM (24 hours).

Some of the main system features that will change in the new version of eClass are listed below: 

  • Activity completion information including

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Apr
5
Winter 2022 Final Exam Delivery Update
Posted by Dave Laurie on 05 April 2022 03:02 PM

Attention eClass Users,

After the issues experienced in December 2021, IST has been working to improve eClass performance and reliability for the Winter 2022 term final exam period. These efforts include infrastructure tuning, improvements to system diagnostics, and re-evaluation of application traffic and processes.

One outcome of this work is that we have identified pages & tools in the system that incur a heavy performance load. When these pages have reasonable in-system workarounds, we will


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Feb
25

Attention eClass users,

There will be an overnight eClass maintenance outage from Friday February 25th 2022 from 11:00PM until Saturday February 26th 7:00AM. This outage is required to perform a database vacuum before the Winter term final exam period.

Please note that while we have booked a 8-hour maintenance window, eClass will be available as soon as the required infrastructure changes are complete. We will be sending an additional announcement once access to eClass has been restored.

eClass


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Feb
23
Brief eClass Outage 10:00PM - 10:30PM Wednesday February 23rd, 2022
Posted by Dave Laurie on 23 February 2022 04:08 PM

Attention eClass users,

There will be a brief eClass outage on Wednesday February 23rd 2022 from 10:00 - 10:30PM. This outage is required to complete performance testing to ensure site reliability following the changes from last night’s maintenance window.

eClass will be unavailable for the duration of this outage. If you have any questions about this outage, please contact us at eclass@ualberta.ca.

Regards,
IST eClass Support


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Feb
17
eClass Maintenance Outage Wednesday February 23rd, 2022 12:00AM - 9:00AM
Posted by Dave Laurie on 17 February 2022 01:54 PM

Attention eClass users,

There will be an eClass maintenance outage on Wednesday February 23rd 2022 from 12:00AM - 9:00AM. This outage is required to perform infrastructure maintenance and minor updates before the Winter term final exam period.

Please note that while we have booked a 9-hour maintenance window, eClass will be available as soon as the required infrastructure changes are complete. We will be sending an additional announcement once access to eClass has been restored.

eClass will


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Jan
11
RESOLVED: YuJa Recording Issues in IST Managed Classrooms
Posted by Chris Goetz on 11 January 2022 04:42 PM

UPDATE: This issue has now been resolved. YuJa videos can now be recorded from centrally-managed classroom computers.

 

Attention YuJa Users,

A known issue is currently impacting the ability to record videos in YuJa from centrally-managed classroom computers. IST analysts and YuJa support are currently investigating this issue and hope to find a resolution as soon as possible.

This issue has no impact on the regular functions of YuJa when working from non-classroom laptop or desktop computers.


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