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Feb
18
UPDATE: CCID Login Service Outage
Posted by Chris Goetz on 18 February 2020 11:18 AM

UPDATE: As per this announcement, the CCID login service will not be affected by the previously announced outage. eClass users should no longer be impacted by this change.

 

Attention eClass users,

The University of Alberta CCID login service will be undergoing maintenance on Feb. 19th, 2020 from 10:00PM - Feb. 20th, 2020 1:00AM

All users attempting to log in to central services, including eClass, Google, and Beartracks will be unable to log in during this window.

If you have any


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Feb
10
Major eClass Upgrade May 2020 - Upcoming Changes
Posted by Chris Goetz on 10 February 2020 10:05 AM

Attention eClass Users,

Update: The upgrade has been completed early at 2:00PM and eClass has been released.

Please be aware that in May 2020, we will be performing a major version upgrade to eClass. This upgrade will introduce a variety of feature improvements and bug fixes across the site.

The upgrade will require a full system outage, which has been scheduled for Saturday, May 2nd 2020 from 12:00AM to 11:59PM (24 hours).

The main system features that will change in the new version of


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Dec
18

UPDATE: eClass is now available - the maintenance outage was completed early and the site was released at 7:30AM on January 4th, 2020.

 

 

Attention eClass users,

There is a scheduled maintenance outage for eClass on Saturday January 4th 2020 from 12:00AM - 11:59PM. This outage is required to perform infrastructure maintenance and complete minor updates for eClass prior to Winter term. In addition, new versions will be released for both ExamLock and ePoll.

Please note that while we have


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Oct
1
RESOLVED: eClass Forum Email Notification Delivery Delays
Posted by Dave Laurie on 01 October 2019 09:48 AM

Attention eClass users,

UPDATE: Forum post emails are now sending at normal speeds (messages should take no longer than 10 minutes to send.) eClass developers found that the mobile app push notifications were causing the delays so those have been turned off until further notice.

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Please be aware that forum post email notifications are experiencing long delays. eClass support developers are investigating and working towards a solution.

Thank you very much for your patience during


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Sep
4
eClass Preventative Maintenance Outage September 5th, 2019 12:00AM to 12:30AM
Posted by Chris Goetz on 04 September 2019 02:44 PM

Attention eClass users,


Please be aware that there will be a brief eClass outage on Thursday September 5th, 2019 from 12:00AM (Midnight) until 12:30AM. The first 2 days of this term have set record peaks for user activity and file downloads. We have requested that our service provider take this outage to increase performance capacity.


eClass and eClassLive will be unavailable throughout the maintenance window.


Thank you very much for your patience during this outage. If you have any


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Aug
30
Highlights of Changes to eClass and related services for Fall 2019
Posted by Dave Laurie on 30 August 2019 02:53 PM

Welcome back everyone - we have been busy over the summer improving IST’s digital learning services. 

The major changes that will impact instructors and students in Fall 2019 are listed below:

  • eClass was been upgraded bringing a number of improvements, the most notable being better options for organizing and creating eClass quizzes using tagging in the question bank. 
  • ePoll has replaced iClicker as the campus centrally-supported student response system.
  • The ePortfolio service has been upgraded

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