Attention eClass users,

eClass requires regularly scheduled outages to perform necessary updates and maintenance to eClass and eClassLive on specific dates designed to minimize the impact on the majority of eClass users.

For the coming year, full 24-hour and 48-hour maintenance windows for eClass and eClassLive are scheduled for the following dates:

• August 26th 2017 (24 hours)
• January 6th - 7th 2018 (48 hours)
• May 5th, 2018 (24 hours)
• June 23rd - 24th 2018 (48 hours)

Each 24-hour outage

UPDATE: This issue has now been resolved.

Attention eClassLive (Adobe Connect) Users,

We have identified an issue in eClassLive where Hosts and Presenters will receive an error when uploading a new PDF file to a share pod. Previously uploaded PDF files and all other files types do not seem to be affected by this issue.

Our hosting provider is currently investigating and working with our Adobe Connect vendor to try and find a resolution as soon as possible. In the meantime, we recommend

Attention eClass Users,

UPDATE: As of 5:00PM Saturday June 24th both eClass and eClassLive have been upgraded and released.

Please be aware that in June 2017, we will be performing a major version upgrade to eClass. This upgrade will introduce a large number of feature improvements across the site and will also include a major upgrade to eClassLive.

The upgrade will require a full system outage, which has been scheduled for Saturday, June 24th 2017 from 12:00AM until Sunday June 25th at 11:59PM

Attention eClass users,

Please be aware that there will be an eClass outage on Saturday June 3rd, 2017 from 8:00 PM through to Sunday June 4th, 2017 at 02:00 AM. This outage is required by our hosting provider to perform urgent system maintenance.

eClass and eClassLive will be unavailable throughout the maintenance window.

Thank you very much for your patience during this outage. If you have any questions, please contact us at eclass@ualberta.ca

Regards,
IST eClass

Attention eClassLive (Adobe Connect) Users,

Please be aware that in June 2017, we will be performing a major version upgrade to eClassLive (Adobe Connect).

The upgrade will require a full system outage, which has been scheduled for Saturday, June 24th 2017 from 12:00AM until Sunday June 25th at 11:59PM.

This upgrade will introduce a large number of feature improvements to the service and will also resolve a number of minor system issues. The highlights of these changes are as follows:

Attention eClass Users,

Service was restored at 11:57AM.

eClass is currently unavailable due to a network outage. Our hosting provider has been notified and is working to resolve the issue as soon as possible.

Thank you for your patience as we try to restore access to eClass. If you have any questions about this issue, please contact us at eclass@ualberta.ca.

Regards,
IST eClass Support