eClass Support
eClass Quick Links
Canvas Quick Links
IST eClass Support
This article lists the current known issues and technical problems in
SEM (Smart Exam Monitor) that are currently under investigation or
have already been reported to the vendor for repairs.
ISSUE SUMMARY
KNOWN WORKAROUNDS
All sites falsely flagge...
This document outlines the steps students need to follow to launch a
monitored exam session using Smart Exam Monitor (SEM). This 3rd party
tool is a mechanism to provide proctoring for online exams
at-a-distance when students cannot complete exams in pers...
This article is for students who encounter issues when attempting to
validate their device or laptop for ExamLock exams
[https://support.eclass.ualberta.ca/index.php?/Knowledgebase/Article/View/376/10/taking-quizzes-using-examlock].
If the steps below do ...
ExamLock is a quiz integrity application developed by the IST eClass
team. The tool can be installed on Mac and Windows computers and
limits students to a quiz interface while an exam is being completed
and will block them from using a number of other app...
ExamLock
[https://support.eclass.ualberta.ca/index.php?/Knowledgebase/Article/View/375/15/using-examlock-to-promote-integrity-in-eclass-quizzes] will
work only after it is granted all the permissions it needs when
installing on macOS Catalina and later ve...
Smart Exam Monitor (SEM) is a 3rd party external tool that allows
instructors to remotely proctor online exams. It can be added as a
resource in an eClass course.
SEM uses the student's WEBCAM and MICROPHONE to confirm their
identity and then record them...
This article outlines how instructors can set up exam accommodations
for students who are taking fully remote exams. Instructors should
also ensure they are familiar with the ACCOMMODATION GUIDELINES
PROVIDED BY THE ACADEMIC SUCCESS CENTRE
[https://www.ua...
This article outlines how instructors can use the EXAMLOCK MANAGER to
schedule secure exam sessions for students to complete quizzes.
Instructors will need to configure their quizzes first following the
instructions at Using ExamLock to Promote Quiz Int...
This article outlines how instructors can use ExamLock Manager to
manage existing secure exam sessions and review student activity
during quizzes. Instructors should follow the instructions for Using
ExamLock to Promote Quiz Integrity in eClass
[https://s...
This article lists the current known issues and technical problems in
ExamLock that are already under investigation or have been added to
our product backlog for repairs.
For instructor or student-specific troubleshooting articles, please
refer to either...
ExamLock is a University of Alberta application that instructors may
use to promote academic integrity during eClass exams. The tool is
available in IST managed computer labs but may also be used by
students on their own laptops.
THIS ARTICLE OVERVIEWS T...
This article will cover common issues affecting ExamLock attempts and
their respective workarounds or resolutions.
RECOMMENDED FIRST STEP (ALWAYS TRY THIS FIRST):
* Advise students to relaunch the ExamLock application and re-enter
the same session co...
This article outlines how users can grant applications permissions to
use tools on their device. The most common use case for this is for
students who need to enable monitoring software during remote exams as
a proctoring solution.
The specific process u...
For added security while administering remote exams, instructors can
use ExamLock in conjunction with Smart Exam Monitor (SEM). Smart Exam
Monitor records a student's webcam, screen, and audio while
automatically flagging potential academic misconduct; Ex...
This article outlines how instructors can use the Smart Exam Monitor
(SEM) tool to monitor and review student exam attempts. This requires
that SEM sessions have already been set up in a course following the
instructions in Smart Exam Monitor for Instruct...
This article describes how instructors can set up SEM monitoring for
delivering Assign2 assessments. This would commonly be used for
summative exams like midterms or finals where students must complete
work during a certain time period and not have any as...
Instructors can now deliver 2-stage (group) exams using the 'In class
PDF Assessment (Beta)' workflow in Assign2. This method of exam
delivery allows students to take the exam individually at first and
then take a second version of the exam as a group to ...
This article is intended as a quick guide for students to take an exam
using Smart Exam Monitor version 2 during its pilot phase. This
version of SEM is only being deployed for select assessments in the
Fall 2024 term so students should also refer to the ...