eClass Support
RSS Feed
Knowledgebase : Delivering Online Lectures
Article Last Updated June 2021 PLEASE NOTE: eClassLive (Adobe Connect) was decommissioned on January 3rd 2021 [http://support.ctl.ualberta.ca/index.php?/News/NewsItem/View/188/adobe-connect-eclasslive-decommissioning]. Zoom is now the U of A's recommend...
Zoom is currently available for use to all Faculty and Staff at the UofA. If a Zoom account is required by a Staff or Faculty member who does not want to access Zoom via eClass, please contact us at eclass@ualberta.ca to request a manual account in Zoom ...
This article outlines the preparation steps students need to follow to access Zoom meetings and tips on best practices when participating in online sessions. GETTING STARTED * Users will need to download the Zoom DESKTOP SOFTWARE OR MOBILE APP [https:...
Article Last Updated June 2021 Zoom is a synchronous presentation tool that allows instructors to use video, audio, and screen sharing to interact with students. This article describes the steps instructors will need to follow to get started and use the...
HOW DO I USE ZOOM IF I DO NOT REGULARLY USE AN ECLASS COURSE? U of A Staff and administrators can use Zoom for various administrative usage such as web conferences, demos, thesis defence, etc. There are two options for how to create a Zoom account: OPTI...
This article describes the range of caption options available through Zoom meetings. Instructors can enable 2 different options for transcriptions in their Zoom meetings: 1) By designating a manual transcriber (often provided through the Academic Success ...
Article Last Updated September 2021 This article outlines how instructors can use the Stream2 media suite to record and instantly embed their lectures inside their eClass courses. PLEASE NOTE: at this time, recordings can not be made using Safari - Chro...
Zoom meetings can be recorded for students to review after the meeting if they could not attend in person. This functionality can also be used to pre-record lectures to flip lectures and deliver them asynchronously. Before recording synchronous classes, i...
This article lists the current known issues, technical problems, and workarounds with Zoom online meetings. Any wider issues with the service are reported live on Zoom's server status page [https://status.zoom.us/]. Zoom configuration update #1. [https:/...
This article describes how to set up digital office hours using Google Calendar and Meet. The process creates calendar appointment blocks and allows students to select to join specific time slots to meet via videoconferencing. CREATE GOOGLE CALENDAR APPO...
Article Last Updated February 2022 This article outlines recommended steps instructors should follow to ensure their online meetings are secure. The Zoom integration in eClass provides a very strong overall security mechanism but listed below are some a...
This article outlines how instructors can access their Zoom meetings outside of eClass by signing in directly to the Zoom web portal. Instructors could need to do this to enable some features not possible within the eClass integration (eg. to add closed c...
Article Last Updated June 2021 This article describes how instructors can use the Stream2 Media suite to upload or record media into their course to allow students to easily access video content. Stream2 is an integrated cloud service that stores media ...
Article Last Updated July 2022 This article provides a general overview for instructors using the Yuja enterprise video platform. The platform provides instructors and students with a place to upload videos, share them with course channels, tools for re...
Google Meet [https://meet.google.com/] is a synchronous platform designed for live online video meetings with multiple users. This application is offered as a part of the U of A's google suite so is easily available to all CCID at UAlberta users and can i...
Article Last Updated June 2021 This article describes best practices for using Zoom safely and effectively. The list was compiled by educational developers at the Centre for Teaching and Learning and the most recent version of these recommendations is a...
This article describes how instructors can use Google Jamboard though the UAlberta google tools suite. Jamboard is a collaborative digital whiteboard for capturing and sharing ideas. The platform features intelligent handwriting display, shape recognition...
Meeting hosts can pre-assign participants to breakout rooms to streamline class collaboration and discussion. Note that enhanced co-host privileges now allow co-hosts to have the same breakout room controls as the meeting host. To learn more about breako...
This article outlines how instructors can adjust their Zoom meeting preferences to suit their particular needs. It is recommended that instructors consult CTL's zoom usage guidelines [https://support.eclass.ualberta.ca/index.php?/Knowledgebase/Article/Vie...
Article Last Updated July 2021 This article describes how instructors can take videos they have already uploaded to YouTube and easily embed them in an eClass course. For an overview of how to upload videos to YouTube, please view this CTL Webinette [ht...
The table below summarizes the capabilities and functionality of the 2 online meeting tools centrally provided at the U of A: Zoom and Google Meet:   FEATURE/FUNCTION ZOOM GOOGLE MEET (BASIC) GOOGLE MEET (PREMIUM) Available for Instructors-only s...
Article Last Updated July 2021 This article describes how to set up digital office hours using Google Calendar and Zoom. The process creates calendar appointment blocks and allows students to select to join specific time slots to meet via videoconferenc...
Article Last Updated March 2022 This article lists the current known issues and technical problems in Stream2 that are currently under investigation or have already been reported to the vendor for repairs. ISSUE SUMMARY KNOWN WORKAROUNDS Any re...
This article lists the current known issues, technical problems, and workarounds with Google Meet online meetings. In addition to the U of A specific issues listed below, Google maintains up-to-date support resources for: * Troubleshooting [https://sup...
BREAKOUT ROOMS ALLOW YOU TO SPLIT YOUR ZOOM MEETINGS INTO SEPARATE SESSIONS. ZOOM HAS THE ABILITY TO CREATE UP TO 50 SEPARATE BREAKOUT ROOMS. THE MEETING HOST OR CO-HOST CAN CHOOSE TO SPLIT THE PARTICIPANTS OF THE MEETING INTO THESE SEPARATE SESSIONS AUTO...
Instructors can set a playback range for the shared video so that it starts and ends at the specified times, removing unneeded portions from the beginning and end. Viewers will be able to watch the recording only within the set playback range through the...
Article Last Updated July 2022 This article covers how to use the YuJa software capture application to record audio, video, and screens for upload to your course. Recordings can be made on personal laptops or desktops and is also available on the campus...
Instructors can create separate Zoom meetings for different groups in their courses even though this is not possible through the regular eClass-Zoom integration where normally it is not possible to create a meeting without it also displaying along with th...
This article shows how instructors can create video quizzes using YuJa and then link them into eClass for students to complete to have their scores entered directly in the eClass gradebook. Note that quiz grades are all that is passed from YuJa into eClas...
Article Last Updated December 2021 This article describes how instructors can set up their classroom computer to use Zoom to record video and audio during their in-person class. ON THE PODIUM COMPUTER:  - To begin, make sure that the computer has be...
Article Last Updated March 2021 If a Zoom meeting is created through the Zoom web portal [http://support.eclass.ualberta.ca/index.php?/Knowledgebase/Article/View/449/23/signing-in-to-zoom-outside-eclass] and is not associated with a course in eClass, in...
This article describes how instructors can share videos they have uploaded into YuJa with colleagues inside or outside the U of A. In most cases, as long as YuJa has been added to a course (as shown in this article [https://support.eclass.ualberta.ca/inde...
Article last updated June 2022 The Yuja platform [https://support.eclass.ualberta.ca/index.php?/Knowledgebase/Article/View/486/23/using-the-yuja-enterprise-video-platform] includes a basic video editor that runs from your web browser allowing you to mak...
Article last updated June 2022 SETTING VIDEO PERMISSIONS (PUBLIC VS. PRIVATE) UPDATE DECEMBER 22, 2021. WITH THE ADDITION OF SSO TO YUJA WE HAVE CHANGED THE THE DEFAULT VIDEO PERMISSIONS FROM PRIVATE TO PUBLIC WITH PORTAL (CCID) AUTHENTICATION. Inst...
This article outlines how users can link their Zoom account with the YuJa Video platform to bulk import meeting recordings. This can be especially helpful to instructors who have been manually downloading class recordings in advance of the bi-annual sched...
Article last updated June 2022 This article describes step-by-step how to upload a video directly to your course channel and three ways that you can make it available to your students. In this example, the upload process will automatically publish the v...
-->