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Aug
28
Zoom Updates for Fall 2020
Posted by Dave Laurie on 28 August 2020 02:18 PM

Attention Zoom users,

For the start of the Fall 2020 term, we will be releasing some configuration changes to Zoom at the University of Alberta. Starting Monday August 31st, 2020 the following changes will be enabled in Zoom: 

  • Meeting Passcodes will be required when scheduling a meeting. This should not impact students accessing course meetings through eClass as meeting links in the integration will allow the user to join directly with 1-click access. This change is required because Zoom

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Aug
27
Fall 2020 eClass Updates
Posted by Dave Laurie on 27 August 2020 12:41 PM

Attention eClass Users,

Welcome back! With this fall term set to be fully online for most courses, the eClass team has been preparing through the summer to support instructors and learners as they return to classes. Here are some important reminders for students and instructors:  

In addition, we would also like to announce some important


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Aug
24
RESOLVED: eClass Announcement Forum Email Issue August 24th, 2020
Posted by Dave Laurie on 24 August 2020 04:35 PM

Attention eClass users,

Update: The hosting team diagnosed a configuration problem that has now been resolved. As of 11:00AM August 25th, all announcement forum post emails are now sending successfully. Please note that messages that failed to send will not be re-processed so instructors who ran into issues should reply to their own post to trigger a new mail out and/or advise students to ensure they check the Announcement forum in the course.

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Some email messages from


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Aug
14

Attention eClass users,

UPDATE: The maintenance outage was completed early and eClass was released at 8:20AM.

There is a scheduled maintenance outage for eClass on Saturday August 22nd 2020 from 12:00AM - 11:59PM. This outage is required to perform infrastructure maintenance and minor updates prior to Fall term.

The changes that will be deployed during this outage include:


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Jul
13
Adobe Connect (eClassLive) Decommissioning
Posted by Chris Goetz on 13 July 2020 03:36 PM

Attention eClass Users,

This message is to announce that the synchronous lecture and recording tool eClassLive (Adobe Connect) will be decommissioned on January 2nd, 2021. After this date, users will no longer be able to access Adobe Connect to host meetings or deliver online courses. IST is currently investigating the possibility of providing archived copies of Adobe Connect recordings to content owners, with details to follow as they become available.

This decision is not taken lightly. Given


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Jul
8
eClass Major Outage Schedule 2020-2021
Posted by Chris Goetz on 08 July 2020 01:30 PM

Attention eClass users,

Updated February 2021: due to the delayed start to the Winter 2021 term, the annual eClass major version upgrade will no longer take place during the May outage window. The upgrade will instead take place on June 26th, 2021.

eClass requires regularly scheduled outages to perform necessary updates and maintenance on specific dates designed to minimize the impact on the majority of users.

For the coming year, full 24-hour maintenance windows for eClass and eClassLive


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