Attention eClass users,

Welcome back staff, faculty, and students for the Winter 2024 semester! All users should be aware of the following changes that have occurred over the winter break:

• The eClass update has fixed a number of known issues including the return of IP-restricted quiz reviews and a fix to an editing issue caused by non-standard characters in file names.
• A number of fixes have been added for the Dark theme
• A different conversion library has been installed to improve

UPDATE: The eClass outage is complete. The changes were completed early and eClass was released at 3:00AM.

Attention eClass users,

There will be a scheduled maintenance outage for eClass on Saturday, January 6th 2024 from 12:00AM - 11:59PM (24 hours). This outage is required to perform an update and complete infrastructure changes for eClass. 

Please note that while we have booked a 24 hour maintenance window, eClass will be available as soon as the required changes are complete. We will

Attention eClass users,

Please be aware that users may notice slow performance or error messages on Sunday December 17th, 2023 from 1:00AM to 2:00AM. Our hosting team will be performing infrastructure tuning and maintenance at this time.

eClass will be available throughout the window but users may notice performance degradations.

Thank you very much for your patience during this outage. If you have any questions, please contact us at eclass@ualberta.ca

Regards,
IST eClass

Attention eClass users,

Please be aware that there will be a brief eClass outage on Saturday December 2nd, 2023 from 12:00AM to 1:00AM. This outage is required by our hosting team to perform infrastructure maintenance.

eClass will be unavailable throughout the outage window.

Thank you very much for your patience during this outage. If you have any questions, please contact us at eclass@ualberta.ca

Regards,
IST eClass Support

Attention eClass users,

Please be advised that eClass experienced a service degradation for 10 minutes on Monday November 27th, 2023 from 5:49PM to 5:59PM. Users accessing the site at that time encountered frozen pages or were disconnected from their sessions.

Our infrastructure team is currently investigating a root cause for this issue.

Our apologies for this interruption in service. If you have any questions about this outage, please contact us at eclass@ualberta.ca

Regards,
IST eClass

Attention eClass users,

UPDATE: This issue has been resolved. Test forum emails are now being sent in the usual time range of ~10 minutes after posting. Any instructors who notice lengthy delays in email mailouts should contact eClass support.

UPDATE: Announcement forum emails are being sent but are taking longer than usual to be processed. The developers and hosting team are still investigating.

Email messages from Announcement forum posts are currently not being sent. eClass developers