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Contact IST eClass Support
Article Last Updated June 2021
This article describes the various icons that an INSTRUCTOR in eClass
might be expected to use.
GENERAL ICONS
HELP - Displays help information if you click on it.
DASHBOARD ICONS
CUSTOMISE THIS PAGE BUTTON - All...
Article Last Updated June 2021
If you are an instructor using eClass for the first time, or are
interested in re-designing or improving upon your course content, the
U of A has a number of different groups and resources that are
available to assist you....
Article Last Updated October 2021
Your eClass course has a number of basic settings that you can modify.
To reach these settings, once inside your course, click the Actions
(Gear) icon on the far right of your course title, and click on _Edit
Settings...
Article Last Updated December 2019
This article describes the changes released for ExamLock in January
2020.
PERFORMANCE IMPROVEMENTS:
Two major issues are resolved for winter term:
* The mac application performance problem issues are fixed (rel...
Article Last Updated June 2021
This article describes how to use the new version of the Activity
Chooser enabled in June 2021. This update contains an improved look
and provides instructors the ability to customize their own view.
By default, when fir...
Article Last Updated June 2021
Forums are a useful way to facilitate classroom discussion in an
online discussion room format. They can be set up in a number of ways
for different situations such as small group discussion, 1-to-1
conversation between in...
Article Last Updated June 2021
Quizzes are excellent ways to assess students' comprehension of course
material. They can provide a secure, automatic way of collecting
students responses to questions that can be used as activities, weekly
homework assign...
Article Last Updated October 2021
ExamLock is a quiz integrity application developed by the IST eClass
team. The tool can be installed on mac and windows machines and limits
students to a quiz interface while an exam is being completed and will
block the...
Article Last Updated September 2021
The eClass External system is available for use by any U of A Faculty
or Staff with courses that require the participation of non-U of A
(non-CCID) participants. The system is available for access at
https://eclass-cpd...
Article Last Updated December 2021
This article describes the different mechanisms that instructors can
use to embed videos in for students to watch. Please review our
lecture recording overview
[http://support.eclass.ualberta.ca/index.php?/Knowledgebas...
Article Last Updated June 2021
Embedded Answers (Cloze) is a way of designing multiple choice, short
answers and numerical answers within a passage of text. They are
useful when you want to have a single question have multiple sub-parts
and when it make...
Article Last Updated June 2021
Security features for online exams are important to ensure quiz
integrity. eClass offers a range of features that provide varying
levels of security which meet different needs. Most of the features
listed below can be used ...
Article Last Updated December 2021
Instructors can use Smart Exam Monitor (SEM) to remotely proctor exams
and quizzes. The system can be used in conjunction with eClass quizzes
or as a pure monitoring solution for a range of other assessments. SEM
is a ...
Article Last Updated June 2021
Assignments are one of the main forms of assessment in eClass. They
allow students to submit files or enter text online for marking, and
provide instructors with an easy-to-use interface in which to mark
them. File submissi...
Article Last Updated June 2021
Groups are the functional units within which students work and
participate in different eClass activities. Activities that have
groups enabled allow administrative users to filter contributions with
three different group m...
Article Last Updated August 2021
This article explains how to add quiz questions to an existing quiz on
eClass. If you have not yet added a quiz, please see Adding Quizzes
[http://support.eclass.ualberta.ca/index.php?/Knowledgebase/Article/View/150/13/a...
Article Last Updated September 2021
This article outlines best practices and suggestions for delivering
fully remote exams using the eClass quiz activity.
NEW FOR FALL 2021, with the mix of online and in-person delivery
methods this term, one challeng...
Article Last Updated July 2021
An eClass sandbox course is useful for any instructor or staff member
who wants to explore the system, try out various activities, or do
some practice course construction. NOTE: You can only have one sandbox
per account.
...
Article Last Updated June 2021
The following is a summary of the question types available on eClass
for use in quizzes:
* ALL-OR-NOTHING MULTIPLE CHOICE: Allows the selection of multiple
responses from a pre-defined list of choices but uses all-or-no...
Article Last Updated June 2021
This article outlines how instructors can use the ExamLock Manager to
manage secure exam sessions and review student activity during
quizzes. Instructors should configure their quizzes first following
the instructions at Us...
Article Last Updated July 2021
Generally, there are two ways to add content to a course: creating new
'Page' resources (HTML files with content added directly to eClass)
and uploading existing documents as 'File' resources.
DRAGGING-AND-DROPPING EXIST...
Article Last Updated June 2021
In some cases, you may wish to set conditions which limit whether a
student can access a resource, activity or entire topic based on a
number of different criteria, including time range, grade range
achieved on previous ac...
Article Last Updated December 2021
This article explains how to upload a video from your computer into an
editable content area on eClass. If you are a STUDENT, you would
normally be doing this in a discussion forum, an online assignment
submission (not...
Article Last Updated June 2021
This article will explain how to add simple web links into any
editable content area where the HTML editor is available. For
instructors the main places would be: the content section headers of
their course home page, as c...
Article Last Updated June 2021
A grouping in eClass is a set of groups. Only after you have created
groups
[http://support.ctl.ualberta.ca/index.php?/Knowledgebase/Article/View/149/0/setting-up-groups],
can you create groupings. Groupings are used in tw...
Article Last Updated June 2021
This article discusses some considerations in using eClass to create
and manage large sets of quiz questions. For most courses the question
bank doesn't contain too many questions - for those cases, the basics
of using qui...
Article Last Updated July 2021
This article shows how instructors can quickly embed google drive
files including videos into their eClass courses. This process occurs
through an external integration provided by the google suite
'Assignments' tool and on...
Article Last Updated June 2021
If you are the instructor of a course in eClass, the best and
preferred method for you to get content into your course from a
different course is to copy that content during the course request
process when your course is i...
Article Last Updated June 2021
This article outlines how instructors can use the ExamLock Manager to
schedule secure exam sessions for students to complete quizzes.
Instructors will need to configure their quizzes first following the
instructions at Usin...
Article Last Updated June 2021
Students have a different view of courses than instructors do. To view
or preview your course content as students will see it, select
'Student' from the SWITCH ROLE TO ... page that can be reached by
clicking on your name ...
Article Last Updated June 2021
You can add images into any editable content area on eClass. If you
are a STUDENT, you would normally be doing this in a discussion forum,
an online assignment submission (not an assignment requiring a file
upload), or a c...
Article Last Updated January 2022
UPDATE: DUE TO THE ONGOING PERFORMANCE ISSUES CURRENTLY UNDER
INVESTIGATION
[HTTPS://SUPPORT.ECLASS.UALBERTA.CA/INDEX.PHP?/NEWS/NEWSITEM/VIEW/241/UPDATE-ON-ECLASS-OUTAGES---JANUARY-3RD-2022],
THE LEVEL UP BLOCK HAS BEEN...
Article Last Updated November 2021
This article lists the current known issues and technical problems in
ExamLock that are already under investigation or have been added to
our product backlog for repairs.
ISSUE/PROBLEM
SUMMARY
KNOWN WORKAROU...
Article Last Updated July 2021
Ratings can be useful for instructors who wish to track or grade forum
posts, glossary entries and database entries, and link them directly
to the course gradebook. They can also be used as a collaborative
activity by allo...
Article Last Updated June 2021
Calendars can be very useful in your course for displaying assignment
due dates, online quiz availability, synchronous meeting session
times, or any other event you would like to draw student's attention
to.
HOW TO ADD A...
Article Last Updated June 2021
To create additional topic areas in your eClass course:
* Turn editing on in your course.
* Scroll to the bottom of your topic list and click +ADD TOPICS.
* Enter the number of new sections desired and click the gr...
Article Last Updated June 2021
Badges are a gamification feature in eClass intended to make learning
more interesting for students. This article will introduce basic Badge
usage in eClass and is tailored to instructors who are new to Badges.
Three ste...
Article Last Updated June 2021
This article describes how instructors can use the Stream2 Media suite
to upload or record media into their course to allow students to
easily access video content. Stream2 is an integrated cloud service
that stores media ...
Article Last Updated June 2021
The feedback activity allows instructors to have students respond to a
series of questions, like a quiz. These questions are not gradeable
(there is no correct answer possible) and so are best for gathering
feedback, not f...
Article Last Updated January 2022
UPDATE: DUE TO THE ONGOING PERFORMANCE ISSUES CURRENTLY UNDER
INVESTIGATION
[HTTPS://SUPPORT.ECLASS.UALBERTA.CA/INDEX.PHP?/NEWS/NEWSITEM/VIEW/241/UPDATE-ON-ECLASS-OUTAGES---JANUARY-3RD-2022],
THE ECLASS MOBILE APP HAS B...
Article Last Updated June 2021
eClass allows you to add links to resources on the Internet and to
customize those links as necessary.
ADDING A URL
* Click on TURN EDITING ON, near top right side.
* Move to the topic area where you wish to add co...
Article Last Updated June 2021
Files are one of the basic and most used types of content in eClass
courses. When adding files, PDF files are usually preferable to other
formats since browsers display PDF files in a consistent format. For a
bit more info...
Article Last Updated June 2021
There are two major kinds of blogs in eClass: blogs that can be added
to course pages, and personal blogs that are external to eClass but
are included in a course via the HTML editor. These blogs are
generally available to...
Article Last Updated June 2021
Workshops are a peer-assessment activity in which students can submit
their work to the group and grade their own and each other's
submissions.
ADDING A WORKSHOP
* Click on TURN EDITING ON, near top right side.
* Mo...
Article Last Updated June 2021
Through the normal course content copy procedures, student and
instructor contributions into the database activity are not copied
forward from year to year.
These submissions are considered user data and for that reason ...
Article Last Updated June 2021
Chats enable real-time conversations between instructors and students
in a text-based environment similar to most instant messaging
platforms but in a simpler fashion. The tool is a great, easy way to
communicate with stud...
Article Last Updated December 2020
This article describes how instructors can add Crowdmark assessments
(assignments and exams) to their course. This type of assessment will
transfer your student roster directly from eClass to the Crowdmark
system and a...
Article Last Updated June 2021
There are 2 main methods of displaying mathematical notations in
eClass, depending on users familiarity with math markup languages: the
more robust method uses the MathJAX filter to display standard TeX
syntax (or MathML);...
Article Last Updated June 2021
This article describes the Question bank in eClass and the basic
operations available within it.
Adding any new question within a quiz also automatically stores it in
the question bank for the course - for more details, ...
Article Last Updated June 2021
CONDITIONAL RELEASE BASED ON ITEM COMPLETION
In order to conditionally release a resource or activity in your
course based on the completion of another course item, you will need
to make sure that Completion Tracking is e...
Article Last Updated May 2020
Working in conjunction with the Library, the eClass team has developed
a customizable block to make it easy for students to access resources.
The block is available on the user's homepage, and instructors can add
it inside ...
Article Last Updated July 2021 Course formats in eClass are options
that organize and structure your course content differently, _WITHOUT
AFFECTING THE CONTENT ITSELF._ There are 6 Formats that can be used in
your course:
* Weekly format
* Topics fo...
Article Last Updated August 2021
Instructors can now generate course syllabi using a custom tool within
their eClass courses. The tool contains a series of entry fields for
the required elements of course syllabi based on GFC policy and
creates an edita...
Article Last Updated June 2021
For instructions on creating new badges, enabling a badge, and
awarding it manually, see the article Introduction to Badges
[http://support.ctl.ualberta.ca/index.php?/Knowledgebase/Article/View/275/13/introduction-to-badge...
Article Last Updated June 2021
Rather than organizing your course using eClass's default section
naming scheme (ie. by week, when the course format is set to 'Weekly'
format; or by topic number when the course is set to 'Topics' format),
you can choose y...
Article Last Updated June 2021
This article assumes that you have a CCID, can access your google
calendar through the 'Email & Apps' link, and have added some events
to your calendar.
First, click on the settings button to the right of the name of the...
Article Last Updated August 2018
This article explains how INSTRUCTORS can add a banner to their
course. If you already have a banner image for use, you can skip down
to step 2 below - the first portion (Step 1) covers how to use one of
the existing Fac...
Article Last Updated June 2021
The Completion Progress block in eClass gives students a visual
indication of their progress through a course.
To display completion progress, completion tracking must be enabled in
your course and set up for at least on...
Article Last Updated September 2021
This article describes how instructors can use the PDF Annotation
activity as an interactive tool for social annotation in their course.
This tool allows instructors to upload PDF files to have students
markup the tex...
Article Last Updated June 2021
The page resource allows you to create a simple web page within your
eClass course that can include text, images, and embedded videos.
Pages offer an alternative to PDF documents when displaying content to
students that ar...
Article Last Updated June 2021
In non-credit and training course situations, it may be useful to have
students print a custom certificate upon completing any requirements
set by the course instructor/designer. Certificates can be set to be
released for ...
Article Last Updated June 2021
eClass allows instructors to add essay questions to a quiz. This
question type should also be used for long answer questions. Note that
these questions cannot be automatically marked by the system, so
instructors have to g...
Article Last Updated July 2021 This article describes how instructors
can use Google Jamboard though the UAlberta google tools suite.
Jamboard is a collaborative digital whiteboard for capturing and
sharing ideas. The platform features intelligent handwri...
Article Last Updated June 2021
The Lesson activity is a flexible way to add interactive content into
your course. It allows for the regular range of content to be added
through the system editor but multiple pages can be added and wrapped
with a navigat...
Instructors choosing to incorporate content from 3rd party textbook
publishers in their eClass courses or link their courses directly to
textbook websites need to be aware of the following policies announced
in late 2014.
Instructor Use of Online Homew...
Article Last Updated June 2021
For questions involving numeric calculations, the calculated question
types on eClass can help to ensure that each student sees a different
version of each question. For example, you could have a question that
asks "what i...
Article Last Updated June 2021
Wikis are collaborative tools where you and your students can enter
any type of content regarding any topic that you specify (they are
similar to both the glossary and database). They are an excellent way
to make students ...
Article Last Updated June 2021
Tab displays allow you to group, arrange, and organize your content
into tabbed sections within an eClass resource. The pages can be
viewed by clicking the tabs running along the top of the display. An
example is depicted ...
Article Last Updated June 2021
This article describes best practices for ensuring eClass course
content meets accessibility standards and has been provided by
Accessibility Resources
[https://www.ualberta.ca/current-students/accessibility-resources].
...
Article Last Updated June 2021
In any editable content area on eClass, users can upload files and
create links to them. This can be done in any area where the HTML
editor is available: content section headers, page resources, activity
or resource descri...
Article Last Updated September 2021
(H5P) activities are interactive learning objects based on a set of
open-source templates that instructors can add into their courses (the
name is an abbreviation for HTML5 Package). Any pre-existing H5P
activities c...
Article Last Updated June 2021
This article will explain how to setup the word limit feature for
assignments.
The word limit feature allows professors the option to set a cap on
the number of words students can submit in their assignments.
NOTE: THI...
Article Last Updated January 2022
This article outlines the main functions available for instructors
using the YUJA enterprise video platform. Instructors will need to add
the tool to their courses
[https://support.eclass.ualberta.ca/index.php?/Knowledg...
Article Last Updated June 2021
Each eClass course is organized into a series of content sections on
the main course page. The heading area of each content section can be
edited with titles that help organize the distinct sections of your
course. Content...
Article Last Updated June 2021
Instructors can now create H5P interactive activities directly in
their eClass courses. H5P ( ) activities are interactive learning
objects based on a range of open-source templates that can now be used
as gradeable activi...
Article Last Updated June 2021
A survey is a tool for gathering feedback about your course from your
students but in eClass is comprised only of several known instruments
that assess e-Learning. (See below if you want to construct your own
questions.) T...
Article Last Updated July 2021
Instructors can hide activities and resources using "stealth mode" and
still allow students to access the content. This can be useful as a
course design strategy where an instructor wants to nest content to
provide a clean...
Article Last Updated June 2021
Blocks can be added on your main course page or on some activity and
resource sub-pages. Note that if you are using a somewhat small
display and do not see any blocks on the right hand side of your
course, your browser may...
Article Last Updated June 2021
As an extension of the Groups/Groupings
[http://support.eclass.ualberta.ca/index.php?/Knowledgebase/List/Index/33/working-with-groups]
functionality, the GROUP SIGN-UP BLOCK allows students to create
groups or join pre-cre...
Article Last Updated June 2021
Labels can be added anywhere in your eClass course and are commonly
used as headers to organize content, callouts drawing attention to
specific areas, etc. Labels can consist of simple text, horizontal
bars, images, videos...
Article Last Updated July 2021
By default, eClass treats glossaries as a collaborative tool that
students have the ability to edit (i.e. students can create new
entries). It is however possible to restrict the glossary such that
only course administrato...
Article Last Updated June 2021
This article describes how instructors can add H5P activities which
push their scores directly into the gradebook in their courses. H5P is
an interactive HTML5 package that instructors may have previously
created and/or ho...
Article Last Updated June 2019
The Collapsed Topics with Collapsed Labels course format provides
instructors an additional mechanism for shortening the length of their
course in eClass. As with all the other available course formats
[http://support.ecla...
Article Last Updated June 2021
Non-credit courses are courses that are not tied to a credit section
on Bear Tracks. These can include research/collaboration courses,
content development templates, or resource courses that supplement a
regular credit cou...
Article Last Updated May 2018
Adding Twitter Feeds to eClass course pages is a great way to
communicate course updates to students, or even filter tweets directly
concerning particular courses, or education in general using the
hashtag key. Hashtags are...
Article Last Updated December 2021 Instructors who inadvertently
delete resources or activities from their eClass course page can now
restore them using the new recycle bin IF THEY REALIZE THE CONTENT
DELETION WITHIN 7 DAYS.
TO RESTORE CONTENT TO YOUR C...
Article Last Updated May 2020
The External tool activity module allows an instructor to set up a
secure link between their eClass course and an external website or
tool, allowing students to interact with learning resources and
activities from systems o...
Article Last Updated June 2021
A database is a way for students and teachers to build a searchable
collection of items within a course. Databases are set up with a set
of customized fields for course participants to enter data for each
item in the colle...
Article Last Updated June 2021
The folder resource enables a teacher to display a number of related
files inside a single link, reducing scrolling on the course page. Any
file uploaded to a folder resource can ONLY BE DOWNLOADED BY STUDENTS,
not viewed ...
Article Last Updated June 2021
Glossaries are tools which allow you and/or your students to develop a
list of definitions for terms relevant to your course. These
definitions can be added throughout the term or during a specified
time range. The glossar...
Article Last Updated May 2018
This article will show INSTRUCTORS how to enable STUDENTS to rate or
score forum posts as a collaborative or peer review activity in
eClass. The setup for this function requires that a forum is already
set up on eClass for ...
Article Last Updated June 2021
A choice is a polling activity in which you can ask students to answer
multiple choice questions. The results can be published to the whole
class or left private for your own use. Some examples of use:
gathering feedback o...
Article Last Updated June 2021
This article goes over the Onetopic course format in greater detail,
as there have been a number of features added in the June 2018
upgrade. The Onetopic format now allows instructors to change the font
and tab colours, as...
Article Last Updated June 2021
As an alternative to the standard Forum
[http://support.ctl.ualberta.ca/index.php?/Knowledgebase/Article/View/146/13/adding-forums]
activity on eClass, instructors may add Anonymous Forums if they want
students to be able ...
Article Last Updated May 2018
A NEW FEATURE ADDED IN SUMMER 2017 allows instructors to use tags to
categorize resources and activities within their course. These tags
can be used for any manner of internal organization schemes for
instructor reference (...
Article Last Updated July 2021
This article describes how students currently accessing University of
Alberta learning resources from The People's Republic of China can
improve their connectivity. To meet this need, IST Security and
Privacy and Networkin...
Article Last Updated June 2021
This article will explain how to to move course items without dragging
and dropping.
* Go to the main page of your course.
* Click on TURN EDITING ON on the top right of the page.
* A move icon (multi-directional a...
Article Last Updated July 2021
This article describes how instructors can take videos they have
already uploaded to YouTube and easily embed them in an eClass course.
For an overview of how to upload videos to YouTube, please view this
CTL Webinette [ht...
Article Last Updated June 2021
This article outlines how to customize roles in your course to prevent
certain users from receiving the email messages normally sent by the
Announcements forum or block. The use case would be if you have any
administrative...
Article Last Updated June 2021
This article will explain how to add a word count to forum posts.
1. First, click on the forum.
2. Next, click on the GEAR icon, then on EDIT SETTINGS.
3. You will be taken to a new page. Scroll down until you find_
...
Article Last Updated June 2021 The book resource is very similar to
the page or tab display resources, except that it allows you to
organize it according to chapters and subchapters. The book resource
is good for displaying a large amount of content in an...
Article Last Updated June 2021
NEW IN JUNE 2021, instructors can add a self-serve tool called
SensusAccess into their eClass course that will provide students with
the ability to convert files posted within the course into a variety
of accessible altern...
Article Last Updated June 2021
You will be able to tag questions as an enhanced means of organization
for your Question Bank
[http://support.ctl.ualberta.ca/index.php?/Knowledgebase/Article/View/173/13/using-the-question-bank].
In the question bank, y...
Article Last Updated June 2021
In addition to shuffling question and multiple choice
[http://support.ctl.ualberta.ca/index.php?/Knowledgebase/Article/View/360/45/security-features-for-delivering-eclass-quizzes]
orders as an academic integrity mechanism,...
Article Last Updated June 2020
This question type uses a computer algebra system to evaluate student
responses constructed as mathematical expressions. The ability to
provide a range of feedback based on different incorrect answer
pathways make this opt...
Article Last Updated January 2021
This article describes how instructors can add the YuJa video
integration into their course. This external tool links to the U of
A's enterprise video platform - a full-featured media storage,
streaming, and editing sui...
Article Last Updated December 2021
This article describes how instructors can add the new Approved
Student Accommodations Dashboard external tool to their courses. This
tool provides a convenient listing of any students who are approved
for academic acc...
Article Last Updated July 2021
This article explains how instructors can upload SCORM activities into
eClass courses. SCORM activities are most often interactive learning
objects authored using an external source which are then saved as zip
file for upl...
Article Last Updated December 2021
This article describes how instructors can use the ExamVis external
tool to provide students with feedback on their eClass exams. This
tool, developed as a part of a TLEF project headed by Dr. Okan Bulut
from the Facul...
Article Last Updated July 2021
Instructors can now create online reading lists with the library and
link them on their eClass site using the resource "Library Reading
Lists". This will create a comprehensive reading list for a course and
can be organize...
Article Last Updated July 2021
The feedback activity can be used to query your students with
questions that you create. Common uses of the tool are as quick polls
for student preferences, to elicit feedback about your class, or even
to build datasets of...
Article Last Updated July 2021
At the request of the Faculty of Nursing, the eClass team added a
site-wide block making it easy for instructors to add links to general
U of A policies into their courses. The block can also be configured
to have a sectio...
Article Last Updated June 2021
There are many question types available for quizzes. Multiple choice
allows the selection of a single or multiple responses from a
predefined list. This article will go over the basics of adding a
multiple choice question ...
Article Last Updated June 2021
There are three types of drag and drop questions available in eClass
quizzes. This article has a breakdown of each question type as well as
basic setup instructions.
For a summary of the other question types available on...
Article Last Updated June 2021
If an instructors needs to adjust scores on a quiz, i.e. by adding or
subtracting points or scaling the scores. this may be accomplished
without having to enter mass gradebook overrides to student scores.
NOTE: this is not...
Article Last Updated October 2021
Instructors can now use Assign2 to create PDF versions of eClass
quizzes suitable for printing. This method improves on the formatting
available using the basic browser printing options
[https://support.eclass.ualberta....
Article Last Updated June 2021
This article describes how each type of forum works and how they
appear to students. For basic instructions on adding a forum to a
course page, please see Adding forums
[http://support.ctl.ualberta.ca/index.php?/Knowledgeb...
Article Last Updated December 2021
This article shows how instructors can create video quizzes using YuJa
and then link them into eClass for students to complete to have their
scores entered directly in the eClass gradebook.
CREATING A VIDEO QUIZ IN Y...
Article Last Updated December 2021
This article covers how to use the YuJa software capture application
to record audio, video, and screens for upload to your course.
Recordings can be made on personal laptops or desktops and is also
available on the ca...
Article Last Updated January 2022
This article lists the current known issues, technical problems, and
workarounds for the YuJa Enterprise Video Platform. Any wider
performance issues with the service will be reported on YuJa's system
status page
[https...
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